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Join us in redefining the future of documents across all platforms and devices. We’re looking for a **Senior Software Engineer** passionate about service fundamentals and eager to modernize large-scale infrastructure, improving reliability, performance, and efficiency for millions of users worldwide.

As part of this Word team, you’ll ensure our global service is reliable and performant while leading initiatives to evolve the platform. This includes optimizing architecture, strengthening monitoring, and reducing operational overhead; alongside innovative approaches like automation, AI-driven insights, and advanced tooling. If you thrive on solving complex problems at scale and building resilient, intelligent systems, this role is for you.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

+ Ensure reliability and performance of Word Online services at global scale.

+ Lead initiatives to modernize service infrastructure, reduce operational overhead, and improve engineering velocity.

+ Build automation and AI-based solutions for monitoring, diagnostics, and self-healing systems.

+ Design scalable, secure, and maintainable service architectures.

+ Continuously identify opportunities to improve service health and customer experience.

+ Embody the Microsoft culture and values

Qualifications

Required Qualifications:

+ Bachelor's Degree in Computer Science or related technical field AND 4+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, Python, OR equivalent experience.

+ Experience with service fundamentals including monitoring, alerting, incident response, and performance optimization.

+ Experience with automation frameworks and interest in AI-driven service optimization.

Preferred Qualifications:

+ 6+ years of experience designing, developing, and operating cloud services with solid coding and debugging skills in Typescript/Javascript, C#, Java, or similar, plus familiarity with web technologies.

+ Experience with problem-solving, communication, and collaboration skills.

Software Engineering IC4 - The typical base pay range for this role across the U.S. is USD $119,800 - $234,700 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $158,400 - $258,000 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

• Microsoft will accept applications for the role until October 27, 2025.

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .