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Senior Product Owner - Digital Customer Platforms,…
- Guardian Life (New York, NY)
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Role Summary
As a Senior Product Owner, in Digital Customer Platforms, Underwriting or Sales Compensation, you will be responsible for defining and driving product roadmaps, integrating customer research, and ensuring compliance with data/AI standards. The position requires strong knowledge of product journey mapping, business process improvement, and OKR management. Excellent communication and teamwork skills are essential, along with the ability to manage multiple tasks and meet deadlines
You will:
Translate the product vision and strategy into a team backlog, including user stories with clear acceptance criteria and tasks, ensuring alignment with epics and customer needs
Work closely with the Product Manager to prioritize and implement process improvements, track progress and communicate updates to stakeholders
Define, prioritize, and sequence product features and requirements in the team backlog, ensuring alignment with business goals and customer needs
Manage the backlog and roadmap in collaboration with the Tech Lead
Break down data requirements into the team backlog and ensure timely and quality delivery of product functionality and desired customer experience
Work with data and AI SMEs to ensure data and AI standards are met across applications
Conduct go-to-market readiness activities as the team prepares for release, including reviewing the release plan with the PDM
You have:
Bachelor’s degree or equivalent work experience
A minimum of 5-7 years of experience in Digital Customer Platforms and/or Underwriting and/or Sales Compensation product management
Proven experience in defining and driving product roadmaps, integrating customer research, and ensuring compliance with data/AI standards
Strong knowledge of product journey mapping, business process improvement, and OKR management
Experience working with cross-functional teams
Excellent communication and teamwork skills
Ability to manage multiple tasks and meet deadlines
Reporting Relationship:
As a Senior Product Owner, you will report to a Product Manager in the respective domain.
Required skills:
Objectives and Key Results (OKR)
Product Requirements
Product Backlog Management
Root Cause Analysis (RCA)
Solution Delivery
Location:
The work arrangement for this position will be hybrid (3+ days per week in a local Guardian Office).
Salary Range:
$96,960.00 - $159,300.00
The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation.
Our Promise
At Guardian, you’ll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.
Inspire Well-Being
As part of Guardian’s Purpose – to inspire well-being – we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues. Explore our company benefits at www.guardianlife.com/careers/corporate/benefits . _Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits._
Equal Employment Opportunity
Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.
Accommodations
Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact [email protected] .
Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday.
Every day, Guardian helps our 29 million customers realize their dreams through a range of insurance and financial products and services. Our Purpose, to inspire well-being, guides our dedication to the colleagues, consumers, and communities we serve. We know that people count, and we go above and beyond to prepare them for the life they want to live, focusing on their overall well-being — mind, body, and wallet. As one of the largest mutual insurance companies, we put our customers first. Behind every bright future is a GuardianTM. Learn more about Guardian at guardianlife.com .
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