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ESFM

Position Title: HARD SERVICES COORDINATOR

Reports To:

Salary: $75,000 - $80,000

**Pay Grade:** 13

**Other Forms of Compensation:** None

ESFM is the corporate facilities management (FM) division of Compass Group USA, a Gold-level Corporate Sustaining Partner of the International Facility Management Association (IFMA), and a Platinum Corporate Member of the Association of Energy Engineers (AEE).

ESFM self-performs 80% of all FM services provided to clients. Our portfolio of solution categories includes Facilities Maintenance&Engineering, ESG Programming, Laboratory Support Services, Janitorial&Industrial Cleaning, Landscaping&Grounds Management, Workplace Solutions and Managed Services.

This self-performance model creates a consistent hospitality experience for clients, resulting in higher engagement and productivity from their employees. ESFM’s clients include many household names from the life sciences, technology, oil&gas and manufacturing markets.

_This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the ‘job search’ in PeopleHub to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email. You can check the status through your profile, accessible via Careers in PeopleHub, by clicking on ‘referral tracking.’ For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email [email protected]._

Job Summary

The **Hard Services Coordinator** provides support to the Business Services Manager to provide excellent customer service to our clients.

Key Responsibilities:

+ Assists with the oversight of subcontractor management of cleaning, light maintenance, pest control, waste management, security, landscaping, snow removal, and mailroom operations,

+ Manages all moves, adds, changes

Preferred Qualifications:

+ Prior Facilities Management experience within the Business&Industry sector

+ Or prior Hospitality experience in a management role, Housekeeping Manager, Front Office Manager, Convention Coordinators, Operations/General Manager

+ Experience with Soft Services to include Janitorial

+ GMP experience preferred but not required

+ Excellent written and verbal communication skills

+ P&L Management

+ Client Relations and Customer Service Oriented

+ Team leadership Abilities; Staffing, Recruiting, Development and Relations

+ Planning, Organization&System Know-how

Additional Qualifications

Coordinate hard service maintenance tasks within the facility.

Schedule and manage preventive maintenance programs.

Liaise with external service providers for reactive and preventative maintenance.

Assign work orders to maintenance staff and monitor progress.

Manage inventory of hard service tools, supplies, and equipment.

Handle work orders status communications and updates.

EAMS and ServiceNow administrative tasks, program updates, tech onboarding, and training.

Tracks and reports maintenance trends.

Back up support for work permit issuance and vendor safety training.

Apply to ESFM Services today!

_ESFM is a member of Compass Group USA_

Click here to Learn More about the Compass Story (http://www.compass-usa.com/our-story/)

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Applications are accepted on an ongoing basis.

Eurest Services maintains a drug-free workplace.

Associates at ESFM are offered many fantastic benefits.

+ Medical

+ Dental

+ Vision

+ Life Insurance/ AD

+ Disability Insurance

+ Retirement Plan

+ Paid Time Off

+ Holiday Time Off (varies by site/state)

+ Associate Shopping Program

+ Health and Wellness Programs

+ Discount Marketplace

+ Identity Theft Protection

+ Pet Insurance

+ Commuter Benefits

+ Employee Assistance Program

+ Flexible Spending Accounts (FSAs)

+ Paid Parental Leave

+ Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here (https://www.compass-usa.com/wp-content/uploads/2023/08/2023\_WageTransparency\_ESFM.pdf) for paid time off benefits information.

Req ID:1470814

ESFM

Brandy Wilson