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Why WWT?

At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients.

Founded in 1990, WWT is a global technology solutions provider leading the AI and Digital Revolution. WWT combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for organizations around the globe. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities.

With over 12,000 employees across WWT and Softchoice and more than 60 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 14 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation and creating a great place to work for all.

Want to work with highly motivated individuals on high-performance teams? Join WWT today!

_Why Join the Internal WWT IT Team?_

Joining the Internal WWT IT team means becoming part of the engine that powers our global technology infrastructure. We design and operate highly available on-prem and cloud platforms that support WWT’s custom applications and services used by internal teams and external customers worldwide. Our work directly impacts business continuity, scalability, and performance across the enterprise. The team thrives in a fast-paced, cross-functional environment, partnering with stakeholders to deliver secure, reliable, and easily consumable platforms. Joining this team means contributing to a secure, efficient IT environment that directly supports WWT’s strategic goals. If you're passionate about building resilient platforms that foster innovation, this is the place for you.

_Why Join the INFOPS Application Development Team?_

As part of the Internal IT Platform Engineering organization, you’ll build platforms and processes that advance our mission to enhance the developer experience through streamlined CI/CD practices and automation. We deliver modern IT platform solutions as-a-Service—including MongoDB, Postgres, Solr, and RabbitMQ—deployed on OpenShift, which serves as the unified application runtime for both custom applications and these core services. We emphasize DevOps methodologies and Infrastructure as Code (IaC) to enable self-service of these platforms that streamline development and accelerate delivery. Our CI/CD ecosystem leverages tools like Jenkins, ArgoCD, GitHub, Artifactory, and Codefresh to accelerate software delivery and minimize manual effort. The team champions Infrastructure as Code (IaC), self-service environments, and standardized workflows to empower developers and drive continuous improvement. If you share our passion for technology and thrive on tackling new challenges with enterprise-grade solutions, value diverse perspectives and collaborative decision-making, and are driven to improve the developer experience and enable continuous delivery, then this team is where you’ll make an impact.

_What Will You Be Doing?_

As a Senior IT Engineer within the Platform Engineering organization, you will lead the design, implementation, and maintenance of critical IT systems and services managed by the team. This role involves managing complex IT projects, ensuring the security and efficiency of IT systems, and providing technical guidance to junior engineers. The Senior IT Engineer will collaborate with various departments to develop and implement technology solutions that align with business objectives. Key responsibilities include system architecture, systems management, cloud services, and cybersecurity. Strong problem-solving skills, excellent communication, and a deep understanding of industry best practices are essential for this role.

As an engineer on the Internal IT team, WWT will offer you the ability to work with state-of-the-art technology and be on the front of leading-edge technical solutions in an organization driven by innovation.

RESPONSIBILITIES:

Platform Engineering & Infrastructure

+ Build, design, and maintain a hybrid cloud infrastructure, integrating on-premises platforms with cloud services.

+ Configure and manage the lifecycle of the Red Hat OpenShift Container Platform across development, testing, and production environments.

+ Manage platform services integrated with custom applications, including Apache Solr, MongoDB, PostgreSQL, RabbitMQ, and others—ensuring lifecycle management and operational readiness.

+ Refactor applications to meet evolving platform requirements, with a focus on process improvement and efficiency.

+ Adapt thinking toward hardware architecture and software frameworks that support custom business applications.

DevOps & Automation

+ Write and manage GitOps CI pipelines to automate deployment of custom applications to OpenShift.

+ Deploy distributed applications into Kubernetes using Helm charts.

+ Create, deploy, and manage Kubernetes operators.

+ Write and maintain automation code to drive consistency and build a catalog of self-service platform offerings.

+ Champion Infrastructure as Code (IaC) practices and participate in agile methodologies including daily stand-ups, retrospectives, and ideation sessions.

Collaboration & Leadership

+ Provide technical leadership and cross-training to peers in areas of expertise.

+ Work closely with internal customers to understand requirements and engineer solutions.

+ Collaborate with partner engineering teams to drive organizational efficiencies.

+ Prepare content, create presentations, and confidently present to stakeholders.

+ Learn and become self-sustainable in the team’s product portfolio.

Operations & Support

+ Maintain technical documentation for platforms and processes.

+ Enable and monitor end-to-end performance and availability of team platforms, identifying and remediating deviant behaviors.

+ Troubleshoot complex functional and technical incidents across managed platforms.

+ Provide on-call and after-hours support on a rotation, including scheduled maintenance windows.

+ Monitor and manage ticket queues for service requests and incidents.

+ Work effectively in a fast-paced environment requiring multitasking and context switching between support, ad-hoc requests, and project work.

QUALIFICATIONS:

A minimum of 5 to 7 years' progressive experience in a related field

Platform & Infrastructure Expertise

+ Experience with the design, implementation, configuration, and maintenance of Red Hat OpenShift.

+ Demonstrated experience implementing and managing Service Mesh architectures within OpenShift environments.

+ Prior experience with platform services such as RabbitMQ, Splunk, Linux, MongoDB, Apache Solr, PostgreSQL, and Oracle.

+ Strong Linux skill set with demonstrated knowledge of operating system commands and administrative principles.

+ Prior knowledge of load balancing technologies and concepts (specific experience with F5 preferred).

+ Familiarity with hybrid cloud environments or specific cloud providers (e.g., AWS, Azure, GCP).

+ Understanding of secure coding practices and platform hardening.

DevOps, Automation & Monitoring

+ Experience with GitHub, Jenkins, Codefresh, CI build processes, and use of APIs.

+ Experience with monitoring solutions (Prometheus and Grafana strongly preferred).

+ Experience with Ansible is a plus.

+ Comfortable coding in shell scripting, Python, and Node.js.

+ Experience with JavaScript, particularly Node.js, is a plus.

+ Awareness of platform security and compliance considerations in CI/CD pipelines.

Collaboration, Communication & Agile Mindset

+ An agile mindset with experience in project organization, willingness to compromise, and ability to work in a group setting.

+ Team-oriented individual with a strong work ethic and self-starter mentality.

+ Experience working directly with internal stakeholders or external customers to gather requirements and deliver solutions.

+ Proven problem-solving, change management, and technical planning skills.

+ Excellent oral/written communication and interpersonal skills.

+ A passion for learning new skills and technologies.

Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base pay range for this position is $108,400.00 to $135,500.00 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base pay.

The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

+ **Health and Wellbeing:** Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program

+ **Financial Benefits:** Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement

+ **Paid Time Off:** PTO and Sick Leave (starting at 20 days per year) & Holidays (10 per year), Parental Leave, Military Leave, Bereavement

+ **Additional Perks:** Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program

We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!

_If you have any questions or concerns about this posting, please email_ [email protected]_ _._

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WWT will consider for employment, without regard to disability, a disabled applicant who satisfies the requisite skill, experience, education, and other job-related requirements of the job and is capable of performing the essential requirements of the job with or without reasonable accommodation. World Wide Technology is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or other characteristics protected by law. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please call 1-800-432-7008 and ask for Human Resources.