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Why WWT?

At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients.

Founded in 1990, WWT is a global technology solutions provider leading the AI and Digital Revolution. WWT combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for organizations around the globe. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities.

With over 12,000 employees across WWT and Softchoice and more than 60 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 14 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation and creating a great place to work for all.

Want to work with highly motivated individuals on high-performance teams? Join WWT today!

What is the** **Internal WWT IT Team** **and why join?

The Internal WWT IT team is the backbone of our company’s technology infrastructure. We build and maintain platforms that support WWT’s custom applications and deliver code deployment pipelines for rapid, controlled releases. Joining this team means contributing to a secure, efficient IT environment that directly supports WWT’s strategic goals. You’ll work in a dynamic, collaborative space where your impact is tangible and valued.

_Why Join the INFOPS Application Development Team?_

As part of the Internal IT Platform Engineering organization, you’ll lead a team focused on enhancing the developer experience through streamlined CI/CD practices and automation. We integrate tools like Jenkins, ArgoCD, GitHub, Artifactory, and Codefresh to accelerate software delivery and reduce manual effort. Our team champions Infrastructure as Code (IaC), self-service environments, and standardized workflows to empower developers and drive continuous improvement.

What will you be doing?

A Team Lead is a leadership role working with software delivery teams and is focused on delivery assurance.  You will serve as a player/coach/leader within the IT Platform Engineering organization. You are accountable for delivery and responsible for coaching, mentoring, and managing a mixed team of developers and engineers.  You will build and extend relationships with leaders in the business, work closely with Product Owner, Project Manager, Agile Office, Quality Assurance, Architecture, Infrastructure and Security, and Development to grow and support the product and value stream.

This role is an integrator of people and processes, a thought leader, a problem solver, a mentor to direct reports, an effective consultant, and should possess solid domain competency in the field of information technology. This role blends technical leadership with people management, strategic planning, and operational execution.

RESPONSIBILITIES:

Leadership & Culture

+ Provide functional and technical leadership while promoting WWT’s core values and best practices.

+ Foster a high-performance culture focused on innovation, quality, throughput, and stakeholder engagement.

+ Build shared purposes and targeted goals, inspiring lasting relationships with team members, leaders, and customers.

+ Create an atmosphere of mentoring, diversity, collaboration, and continuous improvement across the organization.

Team Management & Talent Development

+ Lead a hybrid team of 4–6 technical employees at varying career levels.

+ Hire, onboard, and retain top talent, making decisions on staffing, compensation, promotions, and performance improvement.

+ Manage training budgets and staffing needs (FTEs, contractors, vendors) in collaboration with other leaders.

+ Conduct regular 1-on-1s, provide real-time coaching, and engage in difficult conversations when needed.

+ Align individual career goals with team and organizational objectives, driving toward measurable outcomes (KPIs/OKRs).

+ Celebrate successes and act decisively to correct behaviors when necessary.

Strategic & Operational Execution

+ Contribute to IT strategy development and execution, incorporating business feedback to improve delivery predictability.

+ Coordinate work assignments, balance delivery speed with team capacity, and ensure platform stability and usability.

+ Drive ongoing development and support of new and existing business processes.

+ Lead the design of complex solutions within the product domain, leveraging team expertise and architectural standards.

+ Ensure optimal use of resources—personnel, technology, and vendors—to meet project and operational demands.

Technical Leadership & Escalation

+ Build and deliver software solutions alongside the team, promoting best practices and technical excellence.

+ Serve as the primary escalation point for complex technical issues, guiding the team toward effective solutions.

+ Support off-hours remote troubleshooting as needed.

Collaboration & Communication

+ Work closely with stakeholders, product managers, and other development teams to align priorities and solve business challenges.

+ Escalate and remove impediments to maximize team effectiveness.

+ Prepare and deliver presentations to internal teams, departments, and business partners.

+ Serve as a resource for employees and customers, ensuring concerns are heard and resolved.

Vision & Innovation

+ Think beyond day-to-day operations, set milestones and goals to rally support for the team’s vision.

+ Effectively cope with ambiguity and change, fostering an environment of creativity and innovation.

+ Promote the use of modern tools and practices, including Infrastructure as Code, CI/CD automation, and AI integration.

QUALIFICATIONS:

+ **1–2 years of managing/developing people through coaching and servant leadership**

+ **5+ years of experience with development technologies such as:**

+ **Frontend: Vue, Angular, React**

+ **Backend: JavaScript/NodeJS, Python**

+ **Databases & Messaging: PostgreSQL, MongoDB, Solr, RabbitMQ, Oracle**

+ **DevOps Tools: Jenkins, Codefresh, GitHub, Artifactory, ArgoCD**

+ **Passion for Software Development and well-versed in industry trends**

+ **Strong communication skills for technical and non-technical audiences.**

+ **Good project management skills**

+ **Comfortable mentoring cross-functional teams and receiving feedback.**

+ **Solid understanding of Agile principles and WWT Core Values.**

+ **Self-motivated and able to work independently with minimal supervision.**

+ **Experience with Kubernetes, OpenShift (preferred).**

+ **Familiarity with AI concepts (LLMs, RAG, Agents) and platforms like GitHub Copilot, Windsurf, Microsoft Copilot, or Glean.**

+ **Cloud platform experience (AWS, Azure, Google Cloud) is a plus.**

+ **Bachelor’s degree in Computer Science; equivalent experience considered.**

Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base pay range for this position is $109,200.00 to $136,500.00 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base pay.

The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

+ **Health and Wellbeing:** Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program

+ **Financial Benefits:** Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement

+ **Paid Time Off:** PTO and Sick Leave (starting at 20 days per year) & Holidays (10 per year), Parental Leave, Military Leave, Bereavement

+ **Additional Perks:** Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program

We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!

_If you have any questions or concerns about this posting, please email_ [email protected]_ _._

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WWT will consider for employment, without regard to disability, a disabled applicant who satisfies the requisite skill, experience, education, and other job-related requirements of the job and is capable of performing the essential requirements of the job with or without reasonable accommodation. World Wide Technology is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or other characteristics protected by law. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please call 1-800-432-7008 and ask for Human Resources.