• Production Support Analyst

    Insight Global (Warren, MI)


    Job Description

    The production support analyst will be responsible for monitoring, troubleshooting and resolving incidents request in production systems. They will act as point of contact for any system related inquires, escalating issues to development and infrastructure teams. This person will perform data corrections and updates. They will create SQL scripts and stored procedures to update critical data due to software gaps.

     

    We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

     

    Skills and Requirements

     

    - 2+ years of experience in production/application support (preferably in logistics)

     

    - Familiarity with enterprise system such as TMS or WMS

     

    - Hands on SQL experience

     

    Strong communication skills