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Job Description

A client in the Cincinnati market is looking to hire a Collections Rep for a 6 month contract to hire opportunity. This person will be responsible for preparing and issuing accurate invoices, maintaining detailed records of customer accounts, ensuring seamless billing operations, and all other activities associated with the timely and accurate processing of Accounts Receivable transactions. Serves as the AR department in regard to the specialized area as detailed in the appropriate Specialty Addendum further below.

Major Responsibilities

• Possess a thorough understanding of the detail functionality associated with all systems utilized for activities associated with the employee’s dedicated area of specialty.

• Complies with all job specific requirements as outlined in the appropriate Specialty Addendum.

• Serves as a liaison between internal and external customers to ensure timely resolution of any issues or processing roadblocks.

• Ensures timely reporting of all system or process related issues to the appropriate management and/or system personnel. Must maintain an accurate log of all system issues.

• Meets AR Customer Service requirements as outlined in department Service Level Agreements.

• Maintains a thorough knowledge of all company and departmental policies and procedures.

• Logs and maintains accurate records regarding job specific productivity. This process may be system driven or manual tracking.

• Maintains required documentation, activity notes, and associated records as required. • Timely and accurate reporting as required by FGA Policy or management request

Other duties as assigned.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

• Minimum two years prior experience in accounts receivable roles

• Proficiency in using accounting software (e.g., First Invoice or JDE) and Microsoft Office Suite, particularly Excel

• Strong communication skills for interacting with internal teams and customers

• Excellent organizational and time-management skills

• Ability to work independently

Uses personal skills to continuously improve processes bachelors degree or higher in Accounting, Finance, Business Administration, or a related field preferred