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Job Description:

+ The Concierge serves as the first point of contact for visitors, vendors, and employees, ensuring a welcoming and professional front office experience.

+ This role supports daily administrative operations, maintains site security and emergency protocols, and contributes to a safe, organized, and service-oriented workplace.

Key Responsibilities

+ Welcome visitors in a professional and friendly manner.

+ Enter customers and visitors’ information into the ENVOY system

+ Ensure visitors and customers are signing in and out using ENVOY.

+ Prepare customer badges for upcoming visits.

+ Manage and distribute badges for visitors, customers, and contractors enter the facility.

+ Escort visitors to/from designated areas as needed.

+ Assist employees with badge replacements and access issues.

+ Answer and direct phone calls to appropriate personnel.

+ Maintain cleanliness and organization of the reception and common areas.

+ Coordinate with on-site catering and external vendors for food/beverage needs in collaboration with the Executive Assistant.

+ Manage meeting room availability and support internal meetings or customer events.

+ Sort and distribute mail for 4th and 5th floor employees.

+ Maintain employee office and cubicle assignments; order signage as needed.

+ Provide office management support (e.g., clearing printer jams, replacing toner, cleaning coffee machines, restocking supplies, submitting facility requests, order supplies).

+ Support emergency communication protocols and assist during drills or alerts.

+ Assist with special projects and administrative tasks as assigned by management.

Qualifications

+ High school diploma or equivalent required

+ 1–2 years of front desk or administrative experience preferred

+ Strong verbal and written communication skills

+ Proficiency in Microsoft Office Suite (Outlook, Word, Excel)

+ Ability to multitask and remain calm under pressure

+ Familiarity with safety protocols and emergency procedures a plus

Preferred Traits

+ Professional demeanor and customer service mindset

+ Detail-oriented with strong organizational skills

+ Comfortable working in a fast-paced, safety-conscious environment

+ Adaptable and proactive in supporting team needs

About US Tech Solutions:

US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com.

US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity,

national origin, disability, or status as a protected veteran.