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Cleveland Clinic Education is a core component of the institution's mission, focused on advancing medical knowledge and patient care through research, education, and translating scientific discoveries into practical applications. Here, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation and build a rewarding career.

Cleveland Clinic Education is a core component of our organization's mission.

The Education Information Solutions team is seeking a Program Manager II with expertise in data visualization and Tableau to design, build, and maintain interactive dashboards and reports that drive decision-making across Cleveland Clinic Education. The ideal candidate will collaborate with stakeholders to understand business needs, optimize data workflows, and deliver visually compelling analytics solutions. As Program Manager II, you will also work to help develop process automation and workflow solutions via Microsoft Power Platform.

A caregiver in this role works days from 8:00 a.m. - 5:00 p.m.

_This is a hybrid position, with three days on-site per week and two days remote following the new hire period._

A caregiver who excels in this role will:

+ Develop, implement, manage, and maintain operational systems and activities.

+ Serve as a liaison with all levels of the organization and outside community.

+ Manage multiple priorities and projects with competing deadlines.

+ Allocate time to meet completion requirements.

+ Serve as a coach and mentor for other positions in the department.

+ Review and monitor adherence to Human Resources policies and corporate compliance procedures.

+ Help build tableau dashboards, power BI dashboards and use data sources to provide accurate reporting and support tools.

+ Perform regular maintenance and updates of departmental dashboards.

+ Utilize Power Automate and Power Platform tools to streamline processes and move data to automated systems, reducing manual input and minimizing human error.

Minimum qualifications for the ideal future caregiver include:

+ Bachelor's Degree in Business Administration, Healthcare Administration or a related field **and** three years of experience in project management, data analysis and systems training

+ **OR** Associate's Degree **and** five years of experience

+ **OR** Master's Degree **and** two years of experience

Preferred qualifications for the ideal future caregiver include:

+ Data analysis experience in a healthcare setting

+ Experience with visualization

+ Experience with tableau or Power B

+ Experience working with raw data sources

Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we're dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/

Physical Requirements:

+ Ability to perform work in a stationary position for extended periods

+ Ability to operate a computer and other office equipment

+ Ability to communicate and exchange accurate information

+ Ability to travel throughout the hospital system

Personal Protective Equipment:

+ Follows Standard Precautions using personal protective equipment as required for procedures.

Pay Range

Minimum hourly: $27.65

Maximum hourly: $42.17

The pay range displayed on this job posting reflects the anticipated range for new hires. While the pay range is displayed as an hourly rate, Cleveland Clinic recruiters will clarify whether the compensation is hourly or salary. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set, and education. This is not inclusive of the value of Cleveland Clinic's benefits package, which includes among other benefits, healthcare/dental/vision and retirement.

Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities