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_This job posting is for a position at a Hotel owned and operated by an independent franchisee, not by IHG or its affiliates. IHG has no involvement in the hiring or day-to-day employment policies or practices of franchisees_ .

_By clicking the apply button, you will be applying for a position with an independently owned and operated franchise hotel, not with IHG or its affiliates, and IHG will not be your employer_ .

About Us

Pay: $45,000.00 - $55,000.00 per year

Job description:

Job description

We're Hiring: Front (IHG Experience Required)

Salary Range: $45,000 - $55,000 annually (based on experience)

Job Type: Full-time (Evenings, Weekends & Holidays as needed)

Are you a hospitality professional with IHG hotel experience looking to take your career to the next level? Join our team at an award winning Holiday Inn Express Bensenville, where your expertise and dedication will be valued and rewarded!

Responsibilities:

+ Welcome guests with warmth and professionalism during check-in and check-out

+ Handle reservations, phone calls, and guest requests efficiently using IHG systems

+ Maintain accurate records and ensure smooth front desk operations

+ Resolve guest concerns promptly and provide outstanding service

+ Communicate with other departments to ensure seamless guest experiences

+ Assist with Park, Sleep & Fly packages offered at the hotel

+ Perform other duties as assigned to support daily hotel operation

Requirements:

+ At least 2 year of experience working at an IHG property as FOM (REQUIRED)

+ Strong customer service and communication skills

+ Familiarity with IHG systems (e.g., Opera)

+ Dependable, professional, and self-motivated

+ Able to work evening, weekend, and holiday shifts

+ Team Player

Benefits:

+ Competitive pay

+ Employee discounts on hotel stays

+ Performance-based bonuses

+ Monthly Bonuses

+ Sick Leave

+ Paid leave on first anniversary

+ Career growth opportunities within the hotel

+ Flexible Schedule

811 E Grand Ave, Bensenville, IL 60106

Ready to bring your IHG experience to a team that appreciates your skills? Apply today and grow with us!

Job Type: Full-time

Schedule:

+ Evening shift

Work Location: In person

Job Type: Full-time

Work Location: In person

Your day to day

+ **Welcome guests warmly and professionally during check-in and check-out**

+ **Handle reservations, phone calls, and guest requests efficiently using IHG systems**

+ **Maintain accurate guest records and ensure smooth front desk operations**

+ **Resolve guest concerns quickly and provide exceptional service**

+ **Communicate with other departments to ensure seamless guest experiences**

+ **Assist with Park, Sleep & Fly packages and other special hotel offerings**

+ **Support daily hotel operations with additional tasks as needed**

What we need from you

+ **Minimum 2 years of experience at an IHG property as Front Office Manager (FOM) - required**

+ **Strong customer service and communication skills**

+ **Proficiency with IHG systems (e.g., Opera)**

+ **Dependable, professional, and self-motivated** **Ability to work evenings, weekends, and holidays as needed**

+ **Team player mindset, ready to collaborate across departments**

PLEASE TEXT 224-591-3112 with your name and availability for a phone interview ASAP!

Thank you.

What we offer

+ **Competitive salary: $45,000 - $55,000 annually (based on experience)**

+ **Performance-based monthly bonuses**

+ **401(k) retirement plan**

+ **Employee discounts on hotel stays**

+ **Paid sick leave and paid leave starting on your first anniversary**

+ **Career growth opportunities within the hotel**

+ **Flexible schedule to support work-life balance**

PLEASE TEXT 224-591-3112 with your name and availability for a phone interview ASAP!

Thank you.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.