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Senior Business Coordinator (AE General Pediatrics & Urgent Care - Galveston)

Galveston, Texas, United States

New

Clerical & Administrative Support

UTMB Health

Requisition # 2505693

Minimum Qualifications:

+ Bachelor's degree or equivalent and 2 years of office related experience.

Job Description:

To manage, coordinate, and directly support the administrative and business management, and/or staff activities within a Process/Department.

Ability to think & act on own initiative in providing process management of financial, human resource, and administrative support functions.

Job Summary:

The Senior Business Coordinator is responsible for coordinating and managing provider scheduling activities in support of the administrative and clinical functions of the Department of Pediatrics. This role ensures the accuracy and timeliness of schedules, serves as the primary point of contact for scheduling inquiries, and works collaboratively with faculty, staff, and clinical teams to optimize workflows. This position is essential to promoting efficiency, minimizing scheduling conflicts, and providing consistent support for faculty and staff.

Job Duties:

•Coordinates with faculty, staff, and clinical partners to manage and maintain provider schedules and time in Ogenda and related systems.

•Coordinate clinical and on-call schedules for providers across the Department and communicate with all stakeholders.

•Collaborates and communicates with clinic staff regarding schedules and changes.

•Monitor schedule changes and conflicts and proactively resolve issues to ensure smooth operations.

•Serve as the primary point of contact for scheduling inquiries from faculty, staff, and clinical teams.

•Communicate schedule updates and changes to providers and stakeholders in a timely manner.

•Collaborate with Departmental and clinical leadership to optimize workflow and staffing coverage.

•Generate reports from QGenda to track scheduling metrics, coverage gaps, and compliance with staffing policies.

•Assist in onboarding and training new users on QGenda scheduling procedures and best practices.

•Maintain accurate documentation of schedule changes, approvals, and requests.

•Support Departmental initiatives to improve scheduling efficiency and reduce conflicts.

•Assists with the additional pay process.

•Ability to work independently and manage administrative support processes effectively.

•Stays current with applicable policies, procedures, rules and regulations

•Provides regular updates on project progress and assesses the feasibility of meeting deadlines

•Responds to ad hoc requests

•Performs related duties as required

Salary Range:

Commensurate with experience

Equal Employment Opportunity

UTMB Health strives to provide equal opportunity employment without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, genetic information, disability, veteran status, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. As a Federal Contractor, UTMB Health takes affirmative action to hire and advance protected veterans and individuals with disabilities.

Compensation