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DCI Technician

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DCI Technician

Salary

$49,737.00 - $77,169.00 Annually

Location

Durham, NC

Job Type

Full time with benefits

Job Number

25-05644

Department

Police

Opening Date

10/14/2025

Closing Date

10/28/2025 12:00 AM Eastern

+ Description

+ Benefits

+ Questions

Position Description

Work, Serve, Thrive. With the City of Durham

Advance in your career while making a real difference in the community you serve.

Hiring Range: $49,737.00

Work Day/Hours: 6:00pm - 6:00am OR 6:00am - 6:00pm with rotating days

Our internationally accredited Durham Police Department (http://durhamnc.gov/149/Police-Department) is dedicated to hiring and training officers and staff who represent the best the law enforcement profession has to offer. We are a progressive agency committed to reducing crime by providing the best quality service. We work to foster public confidence and maintain the highest standards of excellence as a community partner for positive change. If you’re interested in delivering superior emergency response services and working collaboratively to serve our community, join our team in Durham!

This position is devoted to providing coordination of data flow, data entry, reporting and processing of warrants, crime and police information as well as providing customer service to the general public.

Responsible for providing administrative support to police officers in the field, by checking, dispatching and maintaining records on warrants, including ensuring that warrants have been served and that the database is updated including entering data; reviewing extradition procedures; ensuring database reflects warrants paid or served; maintaining logs; validating NCIC entries; reconciling entries; maintaining and producing reports from system; and distributing information.

Duties/Responsibilities

+ Provides administrative support to police officers by preparing, reviewing, maintaining, screening, tracking, dispatching, and/or updating warrant and law enforcement-related reports, records, logs, and other documents; updates and maintains databases; reviews and reconciles information; runs reports, queries, or history checks; reviews work for accuracy, completeness, and compliance with applicable policies and procedures.

+ Responds to informational requests, in person, via phone or email in accordance with established policies, procedures and protocols; uses two-way radios and phones to communicate with sworn officers; and monitors terminals to communicate and distribute information.

Minimum Qualifications & Experience

+ High School Diploma or Equivalent (GED, HiSET, TASC).

+ Three years of customer service and clerical experience.

Additional Preferred Skills

+ Valid, unrestricted, North Carolina driver's license "or" if you currently have another states driver's license, must be willing and able to obtain a valid NC driver's license within 60 days of hire is preferred.

Benefits – General Full-Time Employees

+ 12-13 paid holidays per year

+ 13 standard work days of vacation per year

+ 13 standard work days of sick leave per year, which accumulates indefinitely; sick leave may be used toward early retirement

+ 2 weeks paid military leave per year

+ Medical, dental, vision, and supplemental life insurance plans

+ State and City retirement plans

+ Short and long term disability plans

+ Paid temporary disability leave for specified conditions

+ City contribution of 13.6% into the N.C. State Retirement System

+ Paid funeral leave

+ Employee Assistance Program - personal and family counseling

+ Paid life insurance equal to annual salary

+ 48 hours for volunteer work each year*

+ 4 hours parental leave each year

+ Workman's Compensation Insurance

+ 457 Deferred Compensation Plans

Benefits - Part-Time (1,000 hours or more per year)

+ 401(k) retirement plan (5.0% of salary)

+ State retirement plan

Benefits Part-Time (Average 30 hours per week over 12 month period)

+ 401(k) retirement plan (5.0% of salary)

+ State retirement plan effective first day of the month following date of hire

+ Health insurance effective first day of the month following date of hire

+ Dental and life insurance, after one year of service

+ Pro-rated vacation, pro-rated sick, pro-rated floating holiday, parttime holiday pay (based on scheduled hours for that day) after one year of service

01

Where did you first hear about this opportunity?

+ City of Durham Website

+ Walk in

+ Job fair

+ Employee referral

+ Professional organization ***Please list the organization in "other" box below***

+ Internet posting ***Please list the specific web site in the "other" box below***

+ Craig's List

+ Facebook

+ LinkedIn

+ GlassDoor

+ governmentjobs.com

+ Monster.com

+ Indeed.com

+ Employment Security Commission

+ Magazine/Newspaper

+ Other

02

If you listed "other" above please give specific web site, organization, or publication.

03

Please select your highest level of COMPLETED education.

+ Less than a High School Diploma or Equivalent (GED, HiSET, TASC)

+ High School Diploma or Equivalent (GED, HiSET, TASC)

+ Associates Degree

+ Bachelor's Degree

+ Master's Degree

+ PhD or Juris Doctorate

04

How many years of customer service and clerical experience do you have?

+ No related experience

+ Less than 1 year of related experience

+ 1 year but less than 3 years related experience

+ 3 years but less than 5 years related experience

+ 5 or more years related experience

05

This position requires the ability to prioritize and/or complete multiple assignments at one time. Give an example of when you have had to successfully complete multiple assignments at one time.

06

Do you have a Division of Criminal Information (DCI) terminal operator certification or are you willing and able to obtain one within 6 months of hire?

+ Yes, I have a Division of Criminal Information (DCI) terminal operator certification

+ I do NOT have a Division of Criminal Information (DCI) terminal operator certification, but I am willing and able to obtain one within 6 months of hire.

+ No, I do NOT have a Division of Criminal Information (DCI) terminal operator certification, and I am NOT willing and able to obtain one within 6 months of hire.

07

This department provides a 24 hour service. Are you willing and able to work a variation of hours between 6:00 a.m. - 6:00pm or 6:00 p.m. – 6:00 a.m.?

+ Yes

+ No

08

The hiring salary for this position is $49,737.00. I acknowledge the hiring salary for the DCI/Warrant Technician.

+ Yes, I am willing to accept a salary at the specified hiring amount.

+ No, I am not willing to accept a salary at the specified hiring amount.

09

The City of Durham Police Department uses a multi-step screening and evaluation process which may include telephone and in-person interviews, background and criminal records checks, driver's history checks, and drug screening. Candidates selected to come to Durham for interviews and other selection events will incur non-reimbursable travel, lodging, and other travel-related expenses. You may also incur some expenses for the provision of local criminal record checks during the background investigation. Do you understand the elements of the selection process?

+ Yes, I understand the elements of the selection process.

+ No, I do NOT understand the elements of the selection process

Required Question