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Our client, a leading organization in the technology support sector, is seeking a Support Engineer II to join their team. As a Support Engineer II, you will be part of the Central IT team supporting Internal Corporate Workers. The ideal candidate will demonstrate excellent communication skills, adaptability, and a customer-focused attitude, which will align successfully in the organization.

**Job Title:** Support Engineer II

**Location: Arlington, VA** | Fully onsite

**Pay Range:** $33 per Hour on Experis W2

What's the Job?

+ Provide technical support to Internal Corporate employees worldwide through various channels including chat, phone, email, and ticketing systems.

+ Diagnose and troubleshoot issues related to Windows, Mac, and Linux operating systems in a corporate environment.

+ Create detailed documentation of customer interactions and resolutions to ensure quality support and knowledge sharing.

+ Assist with remote troubleshooting, including teleconferencing systems and AV presentation equipment.

+ Support system and network outage triage and escalation to minimize downtime and ensure operational continuity.

What's Needed?

+ At least 2+ years of experience supporting Windows, Mac, and/or Linux operating systems in a corporate setting.

+ Experience working in helpdesk or desk-side support environments.

+ High school diploma or equivalent; associate degree in Computer Science or related field preferred.

+ Strong verbal communication skills to effectively interact with technical and non-technical staff.

+ Ability to work independently and collaboratively within a team environment.

What's in it for me?

+ Opportunity to work with a dynamic and innovative team supporting a global organization.

+ Engage in a role that fosters continuous learning and professional growth.

+ Gain experience with diverse operating systems and troubleshooting complex systems.

+ Be part of a supportive environment that values diversity and inclusion.

+ Work in a role that emphasizes quality, customer satisfaction, and team success.

Upon completion of waiting period consultants are eligible for:

+ Medical and Prescription Drug Plans

+ Dental Plan

+ Vision Plan

+ Health Savings Account

+ Health Flexible Spending Account

+ Dependent Care Flexible Spending Account

+ Supplemental Life Insurance

+ Short Term and Long Term Disability Insurance

+ Business Travel Insurance

+ 401(k), Plus Match

+ Weekly Pay

If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of:** **Manpower, Experis, Talent Solutions, and Jefferson Wells

_ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands –_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _–_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.