• EIS NOC: Network Operations Engineer (L1/L2)

    ManpowerGroup (Menlo Park, CA)


    Network Operations Engineer (L1/L2)

     

    Duration: +3 months

    Role Summary:

    The Network Operations Engineer (L1/L2) is responsible for proactive monitoring, incident response, troubleshooting, and operational support of Meta’s global network infrastructure. This role ensures the availability, reliability, and performance of routers, switches, firewalls, wireless controllers, and related devices across data centers, offices, and distribution centers.

    Key Responsibilities:

    + Monitor network alerts and alarms, triaging issues as they arise.

    + Perform SOP-based troubleshooting and incident resolution.

    + Escalate unresolved or complex issues to Shift Leads or higher-level engineers.

    + Track, update, and close tickets in accordance with SLAs.

    + Assist with configuration updates, patches, and vulnerability remediation.

    + Support scheduled maintenance activities under supervision.

    + Maintain accurate documentation of incidents and configurations.

    Qualifications:

    + Bachelor’s degree in computer science, IT, or related field (or equivalent experience).

    + 2–5 years of experience in network operations or IT support.

    + Hands-on experience with Cisco, Juniper, Arista, and/or Aruba technologies.

    + Familiarity with monitoring tools, ITSM platforms, and ticketing systems.

    + Strong troubleshooting and problem-solving skills.

    + CCNA or equivalent certification preferred.

     

    What’s in it for me?

    Max of 5

    + [Benefit 1]

    + [Benefit 2]

    + [Benefit 3]

    + [Benefit 4]

    + [Benefit 5]

     

    If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

     

    About ManpowerGroup, Parent Company of:** **Manpower, Experis, Talent Solutions, and Jefferson Wells

     

    _ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands –_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _–_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.

     

    ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.