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Overview

SOSi is seeking an **Operations Manager** who will be responsible for overseeing the entire data collection and analysis operations, ensuring seamless coordination and communication between the three program components. This role involves managing the flow of information across teams, aligning operational activities with strategic objectives, and guaranteeing that all reporting requirements and deadlines are consistently met. The Operations Manager will also be tasked with monitoring performance metrics, identifying opportunities for process improvements, and fostering collaboration to enhance overall program efficiency and data accuracy. Additionally, the role includes resolving operational challenges, supporting team leadership, and ensuring compliance with organizational policies and standards.

Essential Job Duties

+ Coordinate data collections and analysis operations

+ Provide direct oversite for Data collections Supervisor and Team Leads

+ Coordinate with field verification teams

+ Draft and maintain administrative paperwork and reports

+ Double check work products for accuracy and completeness

Minimum Requirements

+ 1-2 years of related job experience

+ Fluent in English and Spanish

+ Must be a US Citizen

+ Must have lived in the US for 3 out the past 5 years

+ Basic data entry skills

+ Ability to pass an SSBI government background investigation

+ Strong written and verbal communication skills

+ Must be able to work independently or within a team

Work Environment

+ Work is on-site at one of multiple SOSi locations

+ Requires periods of non-traditional hours including consecutive nights or weekends when necessary

+ **Shift work is required as this is 24/ 7/ 365 days a year operational environment**

+ Ability to work efficiently under deadlines and pressure

+ Ability to keep up in a fast-paced environment

+ **Must be able to work any assigned shift**

Working at SOSi

All interested individuals will receive consideration and will not be discriminated against for any reason.

SOSi is an equal employment opportunity employer and affirmative action employer. All interested individuals will receive consideration and will not be discriminated against on the basis of race, color, religion, sex, national origin, disability, age, sexual orientation, gender identity, genetic information, or protected veteran status. SOSi takes affirmative action in support of its policy to advance diversity and inclusion of individuals who are minorities, women, protected veterans, and individuals with disabilities.