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About the Role

Are you passionate about making a difference in your community? Do you thrive on helping others navigate complex systems and access the care they need? Join our team as a Patient Access & Enrollment Specialist, where you'll play a vital role in improving healthcare access for underserved populations.

In this impactful position, you’ll engage directly with patients and community members to provide education and assistance with health insurance enrollment (Medi-Cal and Covered California) and other healthcare assistance programs. Your work will help individuals and families gain access to essential services including primary care, dental, vision, and behavioral health.

Key Responsibilities

+ Build meaningful relationships with patients to understand their financial situations and guide them through available healthcare options.

+ Conduct targeted outreach and educational activities to raise awareness about insurance coverage and enrollment processes.

+ Assist patients in navigating electronic portals and applying for programs such as Medi-Cal, Presumptive Medi-Cal, FPACT, EWC, CDP, Healthy Families, and Covered California.

+ Collaborate with clinical and operational teams to ensure seamless coordination of care and insurance continuity.

+ Support patients in resolving billing issues, setting up payment plans, and understanding their coverage.

+ Maintain accurate records of patient interactions, applications, and follow-ups.

+ Submit monthly reports and data to leadership to track outreach and enrollment efforts.

Schedule - Monday through Friday (Day Shift)Required Skills & Qualifications

+ Customer Service Excellence: Strong interpersonal skills with a compassionate approach to patient care.

+ Healthcare Knowledge: Familiarity with health insurance plans, benefits verification, and eligibility requirements.

+ Technical Proficiency: Experience with data entry and navigating electronic health records (NextGen preferred).

+ Language Skills: Bilingual in Spanish is highly preferred but not required.

+ Driving Requirements: Valid California driver’s license and a clean DMV record.

Experience & Education

+ Minimum of 2 years experience in a medical business office, billing, coding, or patient services within a healthcare setting (FQHC, hospital, clinic, etc.).

+ Bachelor’s degree preferred; alternatively, 2–5 years of relevant experience in healthcare or social services.

+ Must obtain Certified Enrollment Counselor (CEC) certification within 90 days of hire and maintain certification throughout employment.

Top Skills We’re Looking For

+ Customer Service & Communication

+ Health Insurance & Benefits Knowledge

+ Eligibility & Benefits Verification

+ Data Entry & Record Keeping

+ Outreach & Patient Education

+ Financial Counseling

Pay and Benefits

The pay range for this position is $22.00 - $29.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Sacramento,CA.

Application Deadline

This position is anticipated to close on Oct 16, 2025.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email [email protected] (%[email protected]) for other accommodation options.