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Job Title: Patient Recruitment & Retention Manager

100% remote

Job Description

The Patient Recruitment & Retention Manager will oversee and manage patient recruitment and retention programs within the RWE Clinical Trials business. This role involves working closely with biopharmaceutical companies to ensure recruitment programs meet contractual requirements and align with SOPs, policies, and practices. The focus is on delivering recruitment projects efficiently, ensuring high-quality outcomes, and maintaining customer and patient satisfaction.

Responsibilities

+ Lead and coordinate project activities and ensure deliverables align with the overall recruitment program strategy, considering risks, budget, effort estimates, and schedule.

+ Serve as the primary contact for the Sponsor and other functional team members for assigned recruitment projects.

+ Participate in bid defense preparations and lead bid defense presentations in collaboration with the Business Development team.

+ Lead activities across various functions to achieve objectives of multiple recruitment programs, including scope, budget, and schedule management.

+ Establish and maintain project documentation and procedures.

+ Develop risk mitigation plans, including communication and escalation strategies to address potential risks.

+ Collaborate closely with other core team leaders within the Clinical Trials business.

+ Proactively identify solutions to improve existing business processes.

+ Ensure compliance with internal and external privacy and legal standards.

+ Manage recruitment project finances in accordance with customer contracts and budgets, working closely with senior management and finance teams.

+ Identify changes in project scope and manage the change control process as necessary.

Essential Skills

+ Expertise in patient recruitment and retention within clinical trials.

+ Strong knowledge of pharmaceutical and clinical trial operations.

+ Experience with Real World Evidence (RWE) and clinical development processes.

Additional Skills & Qualifications

+ At least 4 years of experience in patient recruitment and retention, preferably within a biopharmaceutical company, CRO, patient recruitment vendor, or similar organization.

+ Experience in recruiting patients locally and/or in-person.

Work Environment

The work environment involves collaborating with various teams and departments to ensure the success of recruitment programs. The role requires adherence to legal and privacy standards and managing project finances in a dynamic and fast-paced setting. Flexibility and proactive problem-solving are key components of the work culture.

Pay and Benefits

The pay range for this position is $50.00 - $60.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully remote position.

Application Deadline

This position is anticipated to close on Oct 21, 2025.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email [email protected] (%[email protected]) for other accommodation options.