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Interlibrary Loan Specialist

Date Posted: Oct 14, 2025

Requisition ID: 466474

Location:

Indianapolis, IN, US, 46204

Work for Indiana

Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.

About the Indiana State Library:

The Indiana State Library and Historical Bureau is a public library building, located in Indianapolis, Indiana. It is the largest public library in the state of Indiana, housing over 60,000 manuscripts. Established in 1934, the library has gathered a large collection of books on a vast variety of topics.

Role Overview:

The Interlibrary Loan Specialist of the Indiana State Library serves as a central contact for the Indiana Share statewide interlibrary loan service, processing all incoming interlibrary loan requests and providing customer service to Indiana Share users. The specialist will additionally serve as a support to the Resource Sharing Coordinator.

The specialist will manage day-to-day operations of Indiana Share, including processing all incoming requests received and emailed updates. The specialist will process approximately 150 interlibrary loan requests daily, as well as make updates to the status of requests already processed.

The specialist will additionally assist with InfoExpress questions and inquiries.

The specialist may prepare statistical and financial reports monthly and upon request, assist with procurement for equipment or services, and assist with planning continuing education opportunities for Indiana libraries, including in-person and webinar presentations.

Salary Statement:

The salary for this position traditionally starts at $34,216.00 but may be commensurate with education or work experience.

A Day in the Life:

The essential functions of this role are as follows:

+ Operate the circulation desk and records circulation data for statistical reports.

+ Answer patrons’ questions about the location of materials and assist them in finding it.

+ Retrieve books, video cassettes, documents, and other reference materials covering a wide variety of technical subjects.

+ Ensure that proper library procedures and classification systems are maintained.

+ Order government printed documents and other materials.

+ Distribute work to lower-level clericals in the shelving and processing of books and materials.

+ Compose correspondence to other libraries and agencies to maintain an interconnecting library system.

+ Receive and review incoming mail to direct it to appropriate channels for action.

+ Perform a variety of clerical duties such as typing letters, index cards and purchase requisitions and maintaining files on materials received.

The job profile is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

What You'll Need for Success:

You must meet the following requirements to be considered for employment:

+ High School Degree or High School Equivalent (HSE).

+ Working knowledge of library information resources and the ability to utilize knowledge to meet requested informational needs.

+ Working knowledge of state and other library services in the state.

+ Working knowledge of library operating procedures, practices, and classification systems including the ability to organize materials and maintain records.

+ Specialized knowledge of the resources available within the division in which an employee is assigned.

+ Ability to effectively deal with the public and communicate effectively and concisely.

+ Able to perform essential functions with or without reasonable accommodation.

You must meet the following requirements to be considered for Department of Corrections (DOC) employment:

+ Test negative on all drug screenings.

Supervisory Responsibilities/Direct Reports:

This role may be utilized in a supervisory capacity based on agency needs.

Benefits of Employment with the State of Indiana:

The State of Indiana offers a comprehensive benefit package for full-time employees which includes:

+ Three (3) medical plan options (including RX coverage) as well as vision and dental plans

+ Wellness Rewards Program: Complete wellness activities to earn gift card rewards

+ Health savings account, which includes bi-weekly state contribution

+ Deferred compensation 457(b) account (similar to 401(k) plan) with employer match

+ Two (2) fully-funded pension plan options

+ A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:

+ 150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers

+ Up to 15 hours of paid community service leave

+ Combined 180 hours of paid vacation, personal, and sick leave time off

+ 12 paid holidays, 14 on election years

+ Education Reimbursement Program

+ Group life insurance

+ Referral Bonus program

+ Employee assistance program that allows for covered behavioral health visits

+ Qualified employer for the Public Service Loan Forgiveness Program

+ Free Parking for most positions

+ Free LinkedIn Learning access

Equal Employment Opportunity:

The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at [email protected].

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