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Account Manager I

Date Posted: Oct 14, 2025

Requisition ID: 467027

Location:

Indianapolis, IN, US, 46204

Work for Indiana

Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.

About Indiana Economic Development Corporation :

Bring your biggest and boldest ideas to life as an employee of the IEDC. We are a fast-paced and forward-thinking team charged with pursuing economic development opportunities for current and future Hoosiers in our state and around the world. Our culture embodies the spirit of being bold and working collaboratively to create the economy of the future.

The IEDC is organized as a public private partnership led by the Secretary of Commerce and governed by a board chaired by the Governor of Indiana.

The Indiana Economic Development Corporation has been recognized as one of the 2023, 2024, and 2025 Top Workplaces by Indianapolis Star.

Role Overview:

Assists companies awarded economic and/or redevelopment incentives with information regarding their incentive packages. Responsible for the drafting and administration of incentive agreements, tax credit certifications, and grant payments, as well as collecting and analyzing employment payroll, qualified investment reports, grant payment, and tax credit data from companies. Serves as the main point of contact regarding major State economic development incentives for clients, stakeholders and internal staff to identify and resolve needs and to find additional incentive opportunities through timely communications.

Salary Statement:

The salary for this position is $56,770 annually.

A Day in the Life:

+ Serves as the main point of contact for assigned portfolio of companies

+ Provides clear and accurate information to companies regarding the economic development incentives awarded to them

+ Works directly with business development and redevelopment staff to facilitate economic development opportunities in the State, and with compliance/field monitoring staff to verify accuracy of company data and contractual compliance

+ Completes annual tax credit certifications timely and accurately

+ Completes grant payment requests timely and accurately

+ Monitors and reviews portfolio companies’ annual reporting requirements to the IEDC

+ Identifies situations which would call for contract revision or enforcement activities i.e. Layoffs, closures, corporate reorganizations, etc.

+ Maintains complete, detailed notes and keeps well-organized incentive program files electronically

+ Responds to management inquiries regarding company information or reporting needs

+ Provides exceptional client service and meet or exceed job performance metrics as expected by the department manager

+ Critical Thinking — Uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems

+ Complex Problem Solving — identifies complex problems and reviews related information to develop and evaluate options and implement solutions

+ Other duties as assigned

What You'll Need for Success:

Education:

+ Bachelor’s Degree, business/accounting/finance preferred

+ 2-3 years of experience in business/accounting/finance preferred

Experience:

+ Strong analytical math skills; intermediate to advanced Excel skills

+ Has provided consistent, excellent customer service

+ Has analyzed data using Microsoft Excel, Microsoft Office or similar products

+ Knowledge of CRM database, MS SharePoint document management system (preferred)

+ Knowledge of legal assignments (preferred)

Ability to:

+ Interpret and understand inter-governmental relationships affecting the Indiana economic development incentive programs

+ Perform as a team player and work collaboratively to solve problems, demonstrating flexibility

+ Be detail-oriented and highly organized to consistently meet deadlines

+ Meet various deadlines as defined by department manager, job performance metrics, team metrics

+ Maintain confidentiality and expectations communicated by the department manager

+ Oral Expression — the ability to communicate information and ideas in speaking so others will understand

+ Written Comprehension — the ability to read and understand information and ideas presented in writing

+ Multi-task

Benefits of Employment with the State of Indiana:

The State of Indiana offers a comprehensive benefit package for full-time employees which includes:

+ Three (3) medical plan options (including RX coverage) as well as vision and dental plans

+ Wellness Rewards Program: Complete wellness activities to earn gift card rewards

+ Health savings account, which includes bi-weekly state contribution

+ Deferred compensation 457(b) account (similar to 401(k) plan) with employer match

+ Two (2) fully-funded pension plan options

+ A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:

+ 160 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers

+ Up to 16 hours of paid community service leave

+ Combined 192 hours of paid vacation, personal, and sick leave time off

+ 12 paid holidays, 14 on election years

+ Education Reimbursement Program

+ Group life insurance

+ Referral Bonus program

+ Employee assistance program that allows for covered behavioral health visits

+ Qualified employer for the Public Service Loan Forgiveness Program

+ Free Parking for most positions

+ Free LinkedIn Learning access

Equal Employment Opportunity:

The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at [email protected].

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