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Office Manager
- University of North Carolina at Charlotte (Charlotte, NC)
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Position Number: 003402
Department: University College (Adm)
Employment Type: Permanent - Full-time
Months Per Year: 12
Essential Duties and Responsibilities:
Provides office manager and administrative support for the daily operations of Disability Services. These include, but are not limited to: schedule/manage staff meetings, managing office supplies, including ordering/receiving through 49er Mart; completing all purchasing card and 49er Mart purchases using correct fund and account numbers; managing travel authorizations using Concur platform, assisting with maintaining accurate information on department forms and websites; assist with creating and ordering brochures; enter and manage work requests via campus platform (Archibus).
+ Use and manage office equipment (phones, faxes, copier, etc.) effectively to meet office needs, including surplus and other campus services.
+ Assist the team by participating as needed in events such as final exams and commencement.
+ The Office Manager will supervise, hire, and collaboratively train undergraduate student staff. Processes hiring paperwork for undergraduate and graduate student staff. Sets schedules for student staff and approves student time sheets. Coordinates tasks and manages FERPA agreements for the student staff.
+ Receives and uploads disability documentation in accordance with FERPA for students seeking services; follows up with students for missing paperwork or to confirm services that have been approved.
+ Receives and processes paratransit disability documentation for employees and students. Provides guidance as needed for those approved paratransit users.
+ Maintains knowledge and ongoing training of campus policies and program changes, including legal, staff council, software programs and training, 49er mart forums, Concur, UGE admin meetings, Archibus, OneIT.
+ Other office duties as assigned.
Minimum Experience / Education:
Required Minimum Qualifications:
Bachelor’s degree; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.
Preferred Education Skills and Experience:
+ Bachelor’s degree; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.
+ Two or more years of office management experience with experience managing, supervising, and hiring student staff (educational setting preferred).
+ Proficient in MS Office/Google environment and experience/ knowledge in 49er Mart, Catertrax, P-Card, Student Banner, Banner Self Service and comfortable learning specialized data management systems.
+ Strong verbal and written communication skills with strong organizational skills and attention to detail with accuracy.
+ Experience tracking and processing invoices with experience providing a high level of customer service.
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