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Description We are looking for an experienced Supervisor of Medical Clinical Operations to join our healthcare team in Woodland, California. In this long-term contract role, you will oversee the daily activities of patient access services, providing guidance to ensure efficient workflows and adherence to organizational standards. This position requires leadership in managing staff, optimizing processes, and delivering exceptional customer service.

Responsibilities:

• Supervise and monitor a team of 15 employees, ensuring adherence to operational protocols and performance standards.

• Develop and manage staff schedules and assignments to maintain cost-effective and efficient workflows.

• Provide operational guidance and disseminate updates on policies and procedures to team members.

• Act as a technical resource and advisor for staff, offering support on patient access services and related functions.

• Participate in the redesign of patient access processes and systems to enhance service quality, data integrity, and productivity.

• Deliver training and onboarding sessions for new hires, as well as continuing education programs for existing staff.

• Ensure timely resolution of customer complaints and implement corrective actions for long-term solutions.

• Maintain an organized and efficient work environment, including supply management and adherence to budgetary constraints.

• Oversee employee selection, performance reviews, and coaching to support growth and departmental goals.

• Provide cross-training opportunities to prepare staff for multiple functions within patient access services. Requirements • Proven experience in supervision or management within healthcare operations.

• Strong knowledge of patient access services and related processes.

• Excellent communication and customer service skills.

• Ability to train and onboard employees effectively.

• Proficiency in scheduling and resource allocation to meet operational needs.

• Familiarity with policy and procedure compliance in a healthcare setting.

• Capability to manage budgets and maintain organized work environments.

• Solid decision-making and problem-solving skills. TalentMatch®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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