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Description

We are looking for a detail-oriented Collection Specialist to join our team in Burr Ridge, Illinois. In this long-term contract role, you will manage collections for high-value national accounts, ensuring timely payments, accurate account reconciliations, and resolving billing discrepancies. This position offers the opportunity to work with specialized billing systems and customer portals while maintaining positive relationships with clients.

Responsibilities:

• Oversee the collection process for a portfolio of high-value national accounts, ensuring timely payments and reducing overdue balances.

• Manage specialized billing processes, including submission and tracking of construction-related invoices.

• Reconcile customer accounts to maintain accuracy and ensure all balances are up to date.

• Utilize customer-specific portals to upload invoices, monitor payment statuses, and communicate directly with clients.

• Maintain accurate records, process payments, and perform account adjustments using specialized systems.

• Collaborate with internal teams and customers to resolve payment discrepancies and disputes.

• Prepare reports detailing account statuses, overdue balances, and overall collections performance for management review.

• Address customer concerns professionally while fostering positive relationships and resolving billing issues.

• Ensure compliance with company policies and legal regulations related to collections and billing.

The salary range for this position is $23/hr to $25/hr. Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

Requirements • 3-5 years of experience in collections, particularly managing high-value national accounts.

• Proficiency in specialized billing systems and customer portals.

• Strong verbal and written communication skills for handling sensitive customer interactions.

• Exceptional problem-solving abilities to address billing and payment discrepancies effectively.

• High attention to detail and organizational skills to manage multiple accounts simultaneously.

• Bachelor's degree in finance, accounting, or a related field preferred but not required.

• Familiarity with SAP and experience in B2B collections are highly desirable.

• Ability to work efficiently in a fast-paced environment while maintaining accuracy in financial records.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available including medical, vision, dental, life and disability insurance. Employees hired for our FTEP Program are also eligible to enroll in our company’s 401(k) or deferred compensation plan (if eligible). FTEP employees also earn paid time off for vacation, personal needs, and sick time and paid holidays. The amount of Choice Time Off (CTO) received varies based on years of service and is pro-rated based on the hours worked per week. A new FTEP employee earns up to 13 days of CTO and up to 10 paid holidays per calendar year. Learn more at roberthalfbenefits.com/Resources.

• 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .