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Job Title: Customer Service Representative - Weekly Pay!

**Job Type:** Full-Time

Job Summary:

We are seeking a friendly, reliable, and solution-oriented Customer Service Representative to join our team. In this role, you will be the first point of contact for our customers—answering phone calls, addressing inquiries, and resolving issues with professionalism and care.

Key Responsibilities:

+ Answer incoming phone calls and respond to customer inquiries in a timely and courteous manner

+ Provide accurate information about products, services, and company policies

+ Troubleshoot and resolve customer issues efficiently, escalating when necessary

+ Document customer interactions and maintain detailed records in our system

+ Collaborate with internal teams to ensure customer satisfaction and issue resolution

+ Maintain a positive, empathetic, and professional attitude toward customers at all times

Qualifications:

+ High school diploma or equivalent; additional education is a plus

+ Previous customer service or call center experience preferred

+ Excellent communication and interpersonal skills

+ Strong problem-solving abilities and attention to detail

+ Comfortable using computers and customer service software

Why Join Us?

+ Supportive team environment

+ Opportunities for growth and advancement

+ Competitive pay and benefits

Pay and Benefits

The pay range for this position is $21.00 - $21.00/hr.

Eligibility requirements apply to some benefits and may depend on your job

classification and length of employment. Benefits are subject to change and may be

subject to specific elections, plan, or program terms. If eligible, the benefits

available for this temporary role may include the following:

• Medical, dental & vision

• Critical Illness, Accident, and Hospital

• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available

• Life Insurance (Voluntary Life & AD&D for the employee and dependents)

• Short and long-term disability

• Health Spending Account (HSA)

• Transportation benefits

• Employee Assistance Program

• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Riceville,IA.

Application Deadline

This position is anticipated to close on Oct 27, 2025.

About Aerotek:

We know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meets their goals, skills and interests. Since 1983, we have provided a variety of career opportunities across North American industry – from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role solving for companies’ construction, manufacturing and maintenance challenges. Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our people-are everything spirit to the test as your career continues to grow.

Aerotek offers weekly pay, employee benefits including medical, dental & vision, life insurance, health advocacy and employee assistance programs, a 401(k) plan, and employee discounts.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.