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Job Description:

Role Summary/Purpose:

Reporting to the VP, HR Governance, this role will be responsible for performing activities that drive functional alignment with compliance, regulatory, and governance objectives. This position will execute on critical objectives related to the HR process documentation, Surveillance, Issue Management, Supplier Management and other governance/regulatory requirements.

_Our Way of Working_

_We're proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events._

Essential Responsibilities:

+ Own the management and renewal of HR documents, including policies, procedures and job aids; ensure HR Governance processes are well documented and that documentation is current

+ Serve as secondary functional surveillance leader & issue management coordinator

+ Manage unemployment claims, Resolution cases, and subpoenas with appropriate stakeholders

+ Support HR Supplier Management Program ensuring supplier tasks are completed timely by partnering with HR business owners and cross-functional program leads

+ Support other governance-related activities such as Risk Testing and Internal Audits as well as regulatory reporting, requests, and exams, to include, among other things, Affirmative Action Plans, EEO-1 reporting, California Pay Reporting, and VETS 4212 Reports

+ Become familiar with HR Process Universe and related requirements; such as Risk Control Self-Assessments (RCSAs), to be able to support HR process owners in meeting requirements

+ Coordinate with the Data office and functional stakeholders to manage Information Lifecycle Management process and activities

+ Conduct regular gap analysis to identify areas of opportunity and recommend process improvements/stronger controls.

+ Provide general back-up coverage for members of the Total Rewards team

+ Perform other duties and/or special projects as assigned

Qualifications Requirements:

+ Bachelor's degree and 4+ years of experience (or in lieu of a degree, 9+ years experience) in Human Resources, Compliance, Risk, Audit or a related field within financial services

+ 3+ years project management experience

Desired Characteristics:

+ Strong communication, influence and presentation skills

+ Experience managing highly sensitive and confidential information

+ Advanced Excel skills

+ Strong attention to detail as well as superior writing and editing experience

+ Ability to drive results independently and prioritize multiple workstreams

+ Excellent organization, prioritization, interpersonal, and analytical skills

+ Inquisitive, able to challenge the status quo

+ Demonstrated sound problem solving and decision-making skills

+ In-depth knowledge of HR regulations, laws, and industry best practices

+ Strong understanding of HR processes, policies, and procedures.

+ Experience with Third Party Vendor Management

Grade/Level: 10

The salary range for this position is **75,000.00 - 130,000.00** USD Annual and is eligible for an annual bonus based on individual and company performance.

Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge.

Salaries are adjusted according to market in CA, NY Metro and Seattle.

Eligibility Requirements:

+ You must be 18 years or older

+ You must have a high school diploma or equivalent

+ You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process

+ You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.

+ New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations).

Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Our Commitment:

When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow.

This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all.

Reasonable Accommodation Notice:

+ Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

+ If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time

Job Family Group:

Human Resources