• Desktop support

    Robert Half Technology (Waller, TX)


    Description

    Robert Half is partnering with a dynamic company in Waller to find an IT Support Specialist. This role has excellent growth potential, including international exposure and partial remote flexibility after onboarding and a successful performance review.

    Responsibilities Include:

    + Deliver Level 1 & Level 2 IT Support, addressing issues via hotline, ticketing systems (SuccessFactors), and email.

    + Provide hands-on assistance for hardware and software installations, upgrades, and troubleshooting.

    + Facilitate smooth onboarding for new hires, setting up user accounts, installing necessary packages, and configuring access rights.

    + Manage Active Directory and Exchange tasks, including user account creation and mailbox management.

    + Act as an IT generalist, addressing various user-facing technical needs and troubleshooting network, email, desktop, and peripheral device issues.

    + Collaborate on global IT projects, working closely with internal teams across departments.

    + Ensure hardware is properly set up, including computers, monitors, printers, and cabling needs.

    + Uphold IT compliance by maintaining asset tracking, updating documentation, and adhering to company policies and procedures.

    + Drive system security by consistently managing antivirus, encryption, and OS updates.

    + Partner with backend and application engineers to streamline end-user support solutions.

    Requirements

    What We’re Looking For:

    + Proven experience with hands-on IT support, device setup, and configurations.

    + Strong communication and problem-solving skills with an aptitude for providing exceptional end-user support.

    + A desire to grow into a hybrid role featuring both onsite and global IT responsibilities.

    + A collaborative mindset and ability to work effectively as part of a larger IT team.

     

    Technology Doesn't Change the World, People Do.®

     

    Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

     

    Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

     

    All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

     

    • 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .