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JOB TITLE: RN Clinical Manager DEPARTMENT: Gastroenterology STATUS: Full Time Exempt (Salary) LOCATION: 243 North Road, Poughkeepsie, NY 12601 REPORTS TO: Practice Director SHIFT/CORE HOURS: Monday- Friday 7:30 AM-4:00 PM

The RN Clinical Manager works closely with the Practice Director, clinical and administrative staff, and physicians. The RN Clinical Manager will be responsible for coordinating the day-to-day functions of the clinical team. Participates in the multi-disciplinary process of providing care and treatment to patients and provides clinical support and technical assistance to the professional medical and administrative staff.

DUTIES AND RESPONSIBILITIES

+ Coordinates daily task assignments for clinical staff; prepare weekly schedule, handle staff call outs and adjust daily schedules as appropriate.

+ Ensures availability and operation of necessary clinical equipment and supplies. Monitor and order clinical supplies, as necessary.

+ Effectively intercedes with family and patients and resolve concerns related to the delivery of health care services.

+ Collaborates with management on projects and issue resolution to improve workflow processes.

+ Responsible for the prevention and control of infections, in accordance with recommendations from Centers for Disease Control & Prevention (CDC), NYDOH and the standards set by AAAASF.

+ Advises and consults with physicians, nurses and other clinical personnel concerning precautions to be taken to protect patients, staff and others from possible contamination or infection.

+ Coordinates the care for persons exposed to an infection or infectious disease.

+ Provides support and mentoring to employees.

+ Assists with proper care and management of equipment, refrigerators, thermometers, etc.

+ Assists with medication management, including inventory, ordering and safety.

+ Provides training to new employees and ensure staff is cross trained as appropriate.

+ Review each employee’s current process and re-educate staff as needed.

+ Provides feedback to Clinical Supervisor/Practice Manager regarding staff performance.

Clinical

+ Have a good working knowledge of all biologics, and their indications, dosing guidelines,

+ and parameters for ordering-FDA restrictions, initial and ongoing lab testing.

+ Initializing IVs, reconstituting medications, monitoring patients during infusion on appropriate schedule.

+ Initiates new patient starts- check coverage, obtain authorization complete Benefit Investigation forms, sign up for copay assistance or patient assistance.

+ Meet with drug reps on a regular basis to be updated on formulary changes, dosing guidelines.

+ Ensure that patient supplied medications are scheduled for timely delivery.

+ Ensure that “To Dos” are set up for returning patients.

+ Track all home biologic patients to ensure they are seen on a regular basis and maintain authorization.

+ Monitor infusion spreadsheets and ensure authorizations are maintained for current patients.

+ Monitor day to day flow in the Infusion suite, patient assessment and any concerns that should be reported to MD.

+ Triages critical lab, pathology and radiology calls.

+ Assist in onboarding new medications.

+ Perform various clinical tests.

+ Manages and operate equipment safely and correctly.

+ Participation in the controlled substance count conducted daily.

+ Observes, records, and reports any changes in patients’ condition during office visit.

+ Demonstrates appropriate use of Red Bag Waste.

+ Gathers and inputs the patient’s medical, social and family history into the EMR.

+ Labels and processes patient specimens as needed, including tracking specimens in appropriate logs.

+ Organize exam rooms, including general cleaning, upkeep, and re-stocking of supplies.

+ Fields patient telephone calls, determines the nature and urgency of a problem, and provides directions for the level of care required.

+ Demonstrates appropriate hand washing technique to ensure proper infection control and follows universal precautions.

+ Performs all aspects of patient care in an environment that optimizes patient safety and reduces the likelihood of medical/health care errors.

+ Schedules follow up appointments, nurse visits and other appointments as needed.

+ Responsible for approving payroll, monitoring overtime, approving paid time off requests and evaluating clinical staff.

+ Other duties as assigned.

EDUCATION & EXPERIENCE

+ RN license required.

+ Minimum 2 years’ experience in a clinical role with solid performance

+ Current Infection Control Certificate is required.

+ Basic Life Support (BLS) certification is required.

QUALIFICATIONS & REQUIREMENTS

+ Ability to collect clinical data and information to provide nursing care based on individual patient needs.

+ Must demonstrate an understanding of clinical risk.

+ Must demonstrate consistent professional conduct and meticulous attention to detail.

+ Must possess excellent verbal and written communication skills as well as excellent interpersonal skills with patients, staff, and other health care professionals.

+ Familiarity with EMR systems necessary.

+ Travel to any of the Premier Medical Group locations will be required upon request.