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Overnight Front Desk Agent - Signia by Hilton La…
- Hilton (San Antonio, TX)
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Are you passionate about hospitality and delivering exceptional guest experiences? Signia by Hilton La Cantera Resort & Spa is seeking dedicated, service\-minded individuals to join our world\-class team in beautiful San Antonio, Texas\.
Located atop the rolling hills of Texas Hill Country, our resort blends luxury with nature, offering a serene escape for guests—and an inspiring place to work for team members\. As part of the Hilton family, you'll gain access to industry\-leading benefits, career growth opportunities, and the chance to be part of a dynamic team redefining the guest experience\.
During third shift, greets and registers guests, providing prompt and courteous service\. Checks guests out of the hotel\. Resolves guest challenges throughout their stay in the hotel\. Upgrades guests, and promotes hotel services and amenities\. Completes the registration process, codes electronic keys, and makes appropriate selection of rooms based on guest needs\. Promotes and administers Marketing Programs for arriving guests\. Ensures guest knows location of room, and arranges for team member to accompany guest to room\. Provides welcome packet containing room keys, tokens of our appreciation, gifts, etc\. to guest\.
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry\. Today, Hilton remains a beacon of innovation, quality, and success\. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values\. Specifically, we look for demonstration of these Values:
+ Hospitality \- We're passionate about delivering exceptional guest experiences\.
+ Integrity \- We do the right thing, all the time\.
+ Leadership \- We're leaders in our industry and in our communities\.
+ Teamwork \- We're team players in everything we do\.
+ Ownership \- We're the owners of our actions and decisions\.
+ Now \- We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
+ Quality
+ Productivity
+ Dependability
+ Customer Focus
+ Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands \(http://jobs\.hiltonworldwide\.com/our\-brands/index\.php\) \. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day\. And, our amazing Team Members are at the heart of it all\!
**Job:** _Guest Services, Operations, and Front Office_
**Title:** _Overnight Front Desk Agent \- Signia by Hilton La Cantera Resort and Spa, San Antonio_
**Location:** _null_
**Requisition ID:** _HOT0C0H8_
EOE/AA/Disabled/Veterans
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