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JOB SUMMARY

The Field Service Engineer II repairs, maintains, tests, and calibrates moderately complex diagnostic imaging equipment/systems to ensure its safe and proper operation. Maximizes patient safety by supporting the proper use, application and operational performance of patient care equipment.

ESSENTIAL FUNCTIONS OF THE ROLE

Performs scheduled preventive maintenance (PM) according to hospital policies, procedures and industry-recognized standards, using specialized test equipment, tools, and simulation devices.

Maintains, services, troubleshoots and calibrates a variety of moderately complex diagnostic imaging systems by using manufacturer service manuals, schematic diagrams, and vendor expertise. Identifies the most prudent means of repair based on clinical need and cost.

Documents all service events, performance tests and corrective maintenance according to department policy, using computerized maintenance management software applications and other standard office software applications.

Responsible for ordering repair parts, timely return of applicable repair parts, and timely submission of applicable order-related documentation.

Assists with assigned projects, related to the installation, relocation, and disposal of medical imaging equipment/systems.

Communicates effectively with customer(s) using various communication tools, to establish rapport with staff and to keep clinical staff and appropriate clinical management informed as to the status of repairs.

Communicates and works in conjunction with imaging equipment service providers to facilitate efficient equipment installs and repairs.

Recommends improvements to PM schedule frequency, testing procedures and/or documentation forms. Participates in and/or assists with development of departmental and hospital-based continuous quality improvement initiatives.

KEY SUCCESS FACTORS

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Able to repair, maintain, test, and calibrate basic diagnostic imaging equipment/systems to ensure safe and proper operation

Able to routinely travel to other Baylor Scott & White facilities to assist with scheduled and unscheduled service activities.

Able to communicate with and interact with customers, providers and team members.

Able to effectively self-manage time and assigned projects.

Must have the physical ability to lift and move material weighing up to 40 pounds.

Strong knowledge of computer systems and networking.

BENEFITS

Our competitive benefits package includes the following

- Immediate eligibility for health and welfare benefits

- 401(k) savings plan with dollar-for-dollar match up to 5%

- Tuition Reimbursement

- PTO accrual beginning Day 1

Note: Benefits may vary based upon position type and/or level

QUALIFICATIONS

- EDUCATION - Associate's or 2 years of work experience above the minimum qualification

- EXPERIENCE - 4 Years of Experience

- CERTIFICATION/LICENSE/REGISTRATION -

Drivers License (TXDL): If moving from out of state must obtain valid TX DL within 90 days of hire.

As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.