"Alerted.org

*Must Live in Raleigh, Durham, or Chapel Hill*

Description

Description:

Our Client is a software solutions company headquartered in Calgary, Alberta, with offices in

Edmonton, Alberta, the United States, South Africa, and Australia. Our focus is on solving device and

data interoperability and management problems primarily for the power utility industry. We integrate

cyber-security, operational technologies, and distributed system techniques together when developing

solutions to these problems.

It is the essential function of the System Integration Specialist to deliver and deploy our products at

customer sites to meet project requirements and customer expectations. The System Integration

Specialist does this by engaging with the customer to develop customer relationships, identify and

document requirements, create system deployment plans and specifications, and perform the project

work within the project timeline.

The System Integration Specialist is expected to collaborate with the sales, software and project

management teams at our client . in performing their work. They are expected to technically

lead customers and projects, provide strategic insight, and clearly communicate to all teams at our client

A successful System Integration Specialist at our client is proactive, organized, self-motivated, and

independent, with a passion for excellence and continuous learning. They must thrive in a dynamic, fastpaced environment, navigating various technologies, collaborating with engineering teams, and engaging

with diverse clients.

The System Integration Specialist reports to the System Integration Team Lead and must reside in North

America.

Responsibilities:

• Achieve the expectations and goals of a 90-day onboarding plan set by the system integration team

lead while familiarizing yourself with assigned customer projects.

• Adhere strictly to our client and customer cybersecurity policies and procedures to ensure compliance

with government regulations.

• Coordinate and lead customer projects and meetings, ensuring effective communication and

execution.

• Lead and execute system implementation workshops with customer departments, including project

stakeholders, project management, IT, security, and engineering.

• Develop and execute system implementation plans.

• Track billable hours and work closely with the project management team to plan and bring projects

to closure.

• Integrate, configure, and customize our clients products according to project requirements, both

remotely and onsite.

• Create system test plans and lead customer acceptance test activities.

• Analyze complex engineering problems to identify and propose practical solutions for customers.

• Triage, gather evidence, reproduce, and determine the root cause of customer issues, identifying

whether they are environmental, configuration, or software defects.

• Maintain detailed documentation of customer environments, project requirements, customer

decisions, and results.

• Create and provide our clients product training to customers.

• Validate our clients software releases prior to customer installations to ensure they meet expectations.

• Work closely with the software team to clarify customer requirements, expectations, and use cases.

• Work closely with the sales team to understand client needs in relation to our clients products, tailor

technical demonstrations, and participate in industry conferences to provide technical support and

showcase our clients products.

• Support sales team with technical responses for request for proposal (RFP) bids.

• Capable of traveling independently to support industry conferences and project activities.

• Adapt deployment documents and activities to improve standardization and quality of project

execution.

• Offer advice, guidance, and support to team members whenever possible.

• Foster a work environment that promotes productivity, innovation, and fairness.

• Work independently on tasks without direct supervision

• Provide regular updates during the work week to the project team and/or your manager

• Attend mandatory team standups held and participate in required project meetings.

Skills

Integration, Windows, powershell, network infrastructure, scada

Top Skills Details

Integration,Windows,powershell,network infrastructure,scada

Additional Skills & Qualifications

Required:

• BSc in Engineering or equivalent.

• 5 years’ or more of system engineering experience

• Strong knowledge in Microsoft Windows infrastructure, configuration, and administration that

includes but not limited to group policy, active directory, Windows Server, Internet Information

Services (IIS), and SQL Server.

• Strong knowledge in scripting in PowerShell, JavaScript, Lua or equivalent for automation.

• Strong knowledge in networking design, configuration, and administration.

• Experience with network troubleshooting tools including Wireshark, Fiddler and/or Postman.

• Working knowledge of project management duties.

• The ability to travel and work for domestic and international projects

• To reside in North America

Preferred:

• Prior experience working in the Electric utilities industry.

• Experience in software development.

• Microsoft Certified Systems Engineer (MCSE), Microsoft Certification (MCP) or equivalent certification

in relevant programs.

• Experience in SCADA communications, including DNP3, IEC 61850, Modbus and more.

• Prior experience with SCADA devices including protective relays, communications processors, and

terminal services.

• Working knowledge of common substation transmission communication architectures.

• Working knowledge of common distribution communication architectures.

Pay and Benefits

The pay range for this position is $90000.00 - $120000.00/yr.

Workplace Type

This is a fully remote position.

h4>About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.