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Job Summary

We are seeking a detail-oriented and customer-focused Home Loan Specialist / Loan Closing Assistant to support our Closing, Funding, and Financial departments. This role is ideal for recent graduates or individuals looking to start their career in the mortgage industry. You’ll be the first point of contact for brokers and settlement agents, helping ensure smooth and compliant loan closings.

Key Responsibilities

+ Handle 15–25 inbound calls daily from brokers and settlement agents regarding closing questions.

+ Respond to portal messages and inquiries with professionalism and accuracy.

+ Perform back-office tasks including document preparation, title clearance, and appraisal eligibility.

+ Troubleshoot third-party orders (title, appraisal, hazard, flood cert, credit, etc.).

+ Evaluate loan applications for product guideline and regulatory compliance.

+ Collaborate with internal departments to ensure files are ready to close.

+ Maintain accurate records of loan closing activities.

+ Provide exceptional customer service via phone, email, and chat.

+ Demonstrate behaviors aligned with our company’s culture and values.

Qualifications

+ High school diploma or equivalent required; degree or certifications in finance, real estate, or related field preferred.

+ Entry-level candidates and recent graduates are encouraged to apply.

+ If no degree, at least 1 year of relevant work experience is required.

+ Experience in title, escrow, or mortgage is preferred but not required.

+ Must be able to get certified in Fee Collaboration and Closing.

+ Strong phone etiquette and customer handling skills.

+ Ability to learn quickly and adapt to changing processes.

+ Excellent critical thinking, problem-solving, and time management skills.

+ Strong computer navigation and multitasking abilities.

+ Experience with Encompass Software is a plus.

Top Skills

+ Home loan processing

+ Loan documentation and administration

+ Mortgage industry knowledge

+ Microsoft Office proficiency

+ Customer service and phone support

+ Data entry and multitasking

+ Compliance and regulatory understanding

Pay and Benefits

The pay range for this position is $23.00 - $23.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Moorpark,CA.

Application Deadline

This position is anticipated to close on Oct 27, 2025.

h4>About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.