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Microsoft’s Cloud Infrastructure and Operations (MCIO) is the engine that powers our cloud services. As an **Critical Enviornment** **Operations Manager - Electrical Engineering** , you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's over 200 online businesses including Bing, Office 365, Xbox, OneDrive and the Microsoft Azure platform.

Our infrastructure is comprised of a large global portfolio of more than 200 datacenters in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter professionals working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.

With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

**Responsibilities** :

+ Empower a culture of safety, security, and compliance in all aspects of our Datacenter operations

+ Lead a team of Electrical engineers and Control System professionals supporting Microsoft's online services

+ Oversee the day-to-day operations and maintenance of mechanical and electrical equipment in our Datacenters

+ Maximize Critical Environment (CE) availability to ensure optimal operational efficiency

+ Reduce high-impact and human-error Critical Environment (CE) incidents year over year

+ Develop and deliver on cost/energy efficiency initiatives

+ Ensure routine reporting to effectively manage and analyze our Power/Temperature/Relative Humidity, and SLA monitoring

+ Establish and enhance collaborative working relationships and engagement with our Engineering Groups (EGs), and business partners

+ Work with regional and global peers to share and build standard practices across the entire datacenter portfolio

+ A desire and capability to learn, grow, and develop new skills

+ Empower a culture of safety, security, and compliance in all aspect of data center activities

+ Work with commissioning teams to properly test and validate installation, operation, and performance of electrical systems.

+ Understand the design and functionality of your datacenter

+ Support 24x7x365 on-site datacenters operations and electrical infrastructure

+ Act as the technical authority for on-site operations related to a large-scale mission critical electrical system, design, and functionality

+ Establish and coordinate maintenance and safety procedures, maintaining highly redundant electrical designs

+ Managing the electrical infrastructures throughout datacenter campus ranging from a single large capacity facility, to several smaller ones

+ Embody our culture and values .

Qualifications

Required/minimum qualifications

+ Master's Degree in Electrical Engineering, Computer Engineering, or related field AND 3+ years technical engineering experience

+ OR Bachelor's Degree in Electrical Engineering, Computer Engineering, or related field AND 5+ years technical engineering experience

+ OR High School Qualification or equivalent AND 3+ years experience of mission-critical service management (e.g., providing IT services, manufacturing, warehouse, retail, military, or managing physical operations in an IT and/or critical environment infrastructure)

+ OR equivalent experience.

+ Technical experience with Power Systems in a Critical Environment (e.g. Hi-voltage/medium voltage, 3 phase/single phase transformers, breakers etc.).

Background Check Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

+ Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Additional or preferred qualifications

+ Bachelor's or Technical College Degree in Computer Science, Math, Telecommunications, Electrical/Mechanical Engineering, Supply Chain Management or related field AND 8+ years experience in critical environment infrastructures (e.g., UPS, Generator, AHU), or working in physical IT infrastructures (e.g., Servers, SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling)

+ OR High School Qualification or equivalent AND 10+ years experience in critical environment infrastructures (e.g., UPS, Generator, AHU), or working in physical IT infrastructures (e.g., Servers, SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling)

+ OR equivalent experience.

+ 1+ year(s) of people management experience.

+ Applicable certifications: APICS/Inventory Control, CompTIA, Microsoft, Network Certifications, CCNA Certifications, ITIL v3 Foundation, Microsoft Operations Framework (MOF) Certifications, Leadership Development Certifications, PMP, CDCMP.

Data Center Operations Management M4 - The typical base pay range for this role across the U.S. is USD $102,600 - $202,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $137,500 - $225,800 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

Microsoft will accept applications for the role until October 28, 2025.

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .