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Administrative Assistant 1 (Local Government) - Wayne County Area Agency on Aging

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Administrative Assistant 1 (Local Government) - Wayne County Area Agency on Aging

Salary

$31,687.50 Annually

Location

Wayne County, PA

Job Type

Civil Service Permanent Full-Time

Job Number

CS-2025-35202-L0111

Department

Local Government

Division

AN Wayne Co Aaa

Opening Date

10/14/2025

Closing Date

10/27/2025 11:59 PM Eastern

Job Code

L0111

Position Number

80001263

Union

Non-Union

Bargaining Unit

LG

Pay Group

LG

Bureau / Division Code

88101164

Bureau / Division

Wayne County Area Agency on Aging

Worksite Address

323 Tenth Street

City

Honesdale, Pennsylvania

Zip Code

18431

Contact Name

Tina Temple

Contact Phone

570.253.4262

Contact Email

[email protected]

+ Description

+ Benefits

+ Questions

THE POSITION

If you are an independent, detail-oriented person who enjoys a challenging and multi-faceted position, this would be a rewarding career opportunity for you! As an Administrative Assistant 1 with the Wayne County Area Agency on Aging, our teams would rely on you to participate in providing the administrative, clerical, and fiscal support needed for success in programs and partnerships that help our aging community members access services and achieve a better quality of life, while maintaining independence and dignity. Apply now and find fulfillment in your career with an agency that offers an excellent benefit package and the advantage of a positive, team working environment!

DESCRIPTION OF WORK

In this role, you will assist and support Area Agency on Aging care management staff, fiscal department, and administration in a variety of functions to assure efficient and accurate operation of the agency’s data system. You will maintain information on the different service providers our agency partners with to ensure our system is accurate and work with your supervisor to resolve any issues or discrepancies. This includes verifying proper billing rates, helping providers resolve billing discrepancies and issues, and training and supporting other staff members in data entry and system utilization.

Work in this role also includes compiling and reconciling data to create a multitude of reports on various agency phases, provider meetings and phone calls, timesheets and statistics, and fiscal responsibilities. This is key for helping our teams have the data they need guarantee a high standard of care and service to Wayne County consumers. You will develop agendas for meetings and, in cooperation with the agency administrator, have the opportunity to participate in the development of grant proposals and long term plans. Work also involves providing ancillary support for the dispatching of notification letters, as well as maintaining and updating caseloads and reassigning cases. Apply now and be part of something bigger than yourself with our team!

Work Schedule and Additional Information:

+ Full-time employment

+ Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch.

+ Employee may have overnight travel or out of county travel for meetings/training.

+ Telework: You will not have the option to telework in this position.

+ Salary: In some cases, the starting salary may be non-negotiable.

+ You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS

Minimum Experience and Training Requirements:

+ Such training as may have been gained through graduation from a four year college or university;or

+ Any equivalent combination of experience and training.

+ Applicants will be considered to have met the educational requirements once they are within three months of graduating with a qualifying degree

Other Requirements:

+ You must meet the PA residency requirement (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) . For more information on ways to meet PA residency requirements, follow the link (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) and click on Residency.

+ You must be able to perform essential job functions.

Legal Requirements:

+ You must pass a background investigation.

+ A conditional offer of employment will require a drug screening.

+ This position falls under the provisions of the Child Protective Services Law.

+ Under the Law, a conditional offer of employment will require submission and approval of satisfactory criminal history reports including, but not limited to, PA State Police clearance, PA Child Abuse history clearance, and FBI Fingerprint clearance.

How to Apply:

+ Resumes, cover letters, and similar documents willnotbe reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).

+ If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.

+ Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.

+ Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

+ Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

+ 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

EXAMINATION INFORMATION

+ Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).

+ Your score is based on the detailed information you provide on your application and in response to the supplemental questions.

+ Your score is valid for this specific posting only.

+ You must provide complete and accurate information or:

+ your score may be lower than deserved.

+ you may be disqualified.

+ You may only apply/testoncefor this posting.

+ Your results will be provided via email.

Benefit packages are determined by the county and may vary. Please contact the applicable county human resource office directly to inquire about a specific benefit package.

01

The Commonwealth of Pennsylvania legislatively allows the Department of Aging and Area Agencies on Aging to provide preference to candidates who are 60 years of age or older. Are you 60 years of age or older?

+ Yes

+ No

02

How many years of full-time paraprofessional level or higher experience do you possess?

+ 4 years or more

+ 3 but less than 4 years

+ 2 but less than 3 years

+ 1 but less than 2 years

+ Less than 1 year

+ None

03

If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experiencemustalso be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.

04

How much college coursework have you completed? If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.

If your education was acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visitingwww.naces.org (”www.naces.org”target=_blank”) and clicking the Evaluation Services Link.

For additional information on foreign education credentials, please visithttps://www.employment.pa.gov/Additional%20Info/Pages/default.aspx#q3and click on Other Information.You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted.

+ Conferred Bachelor's degree or higher

+ Within 3 months of conferring a Bachelor's degree or higher level degree

+ 120 credits or more

+ 90 but less than 120 credits

+ 60 but less than 90 credits

+ 30 but less than 60 credits

+ Less than 30 credits

+ None

05

You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position. Failure to provide complete and accurate information may delay the processing of your application or result in a lower-than-deserved score or disqualification. Youmustcomplete the applicationandanswer the supplemental questions. Resumes, cover letters, and similar documents willnotbe reviewed for the purposes of determining your eligibility for the position or to determine your score.

All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions.

Read each question carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training.The "Level of Performance" you choose must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered.In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function.

If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions.

If you have general questions regarding the application and hiring process, please refer to ourFAQ page (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) .

+ Yes

06

WORK BEHAVIOR 1 - WRITTEN COMMUNICATION

Compiles information for financial, statistical, monthly, or other reports, manuals, grant applications or status updates, letters, memoranda, news releases, speech drafts, training materials, policies and procedures. Formats document submissions for review, approval, and distribution to personnel. Responds to correspondence and disseminates information to relevant parties as needed.

Levels of Performance

Select the Level of Performance that best describes your claim.

+ A. I have experience compiling information for various types of documents and reports. I was responsible for finalizing the entire document or report.

+ B. I have experience compiling information for various types of documents and reports. Someone else was responsible for finalizing the report using the information I gathered.

+ C. I have successfully completed college-level coursework related to business writing, technical writing, English composition, or journalism.

+ D. I have NO experience or coursework related to this work behavior.

07

In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

+ The name(s) of the employer(s) where you gained this experience.

+ The actual duties you performed related to written communication.

+ Your level of responsibility.

08

If you have selected the level of performance pertaining to college coursework, please provide your responses to the three items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.

+ College/University

+ Course Title

+ Credits/Clock Hours

09

WORK BEHAVIOR 2 - TECHNICAL ASSISTANCE

Interacts with others to obtain or provide information related to the planning and implementation of projects or assignments. Asks probative questions to clarify the scope of the projects or assignments. Answers questions; explains rules, regulations, policies, or processes; and provides recommendations.

Levels of Performance

Select the Level of Performance that best describes your claim.

+ A. I have experience interacting with others to obtain or provide information related to the planning or implementation of projects or assignments.

+ B. I have experience responding to ANY customer inquiries.

+ C. I have successfully completed college-level coursework related to communications, public speaking, public relations, conflict resolution, psychology, sociology, education, interviewing, or program/project planning or development.

+ D. I have NO experience or coursework related to this work behavior.

10

In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

+ The name(s) of the employer(s) where you gained this experience.

+ Your experience interacting with others to obtain or provide information related to the planning or implementation of projects or assignments.

+ Your experience responding to customer inquiries.

+ The actual duties you performed.

+ Your level of responsibility.

11

If you have selected the level of performance pertaining to college coursework, please provide your responses to the three items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.

+ College/University

+ Course Title

+ Credits/Clock Hours

12

WORK BEHAVIOR 3 - REVIEWING AND MAINTAINING DOCUMENTS

Reviews and maintains documents and manuals. Updates all materials when policies and procedures are created or updated and distributes the updates to staff as changes occur. Evaluates desk manual submissions to ensure clarity and ease of understanding.

Levels of Performance

Select the Level of Performance that best describes your claim.

+ A. I have experience reviewing and maintaining documents and manuals. I was responsible for evaluating recommended changes for accuracy and clarity and making those changes as needed.

+ B. I have experience maintaining documents and manuals. I was responsible for making changes based on recommendations which were evaluated for accuracy and clarity by someone else.

+ C. I have successfully completed college-level coursework related to documents management, records retention, record keeping, information confidentiality, or records management.

+ D. I have NO experience or coursework related to this work behavior.

13

In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below

+ The name(s) of the employer(s) where you gained this experience.

+ The actual duties you performed related to reviewing and maintaining documents.

+ Your level of responsibility.

14

If you have selected the level of performance pertaining to college coursework, please provide your responses to the three items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.

+ College/University

+ Course Title

+ Credits/Clock Hours

15

WORK BEHAVIOR 4 –DATA MANAGEMENT AND REPORTING

Maintains data in multiple electronic databases by entering data directly or uploading/downloading data from other sources. Assesses the purpose and scope of requests for report data. Determines the appropriate data sources to reference and the manipulation methods to implement to ensure the accuracy and appropriateness of the output. Designs customized reports to isolate, extract, and organize raw data from electronics databases and provides results to requesting parties.

+ A. I have experience utilizing computer software and information technology to DESIGN CUSTOMIZED reports or filters to isolate and extract raw data from electronic databases or spreadsheets.

+ B. I have experience utilizing computer software and information technology to MODIFY the design or criteria of reports or filters to isolate and extract raw data from electronic databases or spreadsheets. SOMEONE ELSE designed the original report or filter.

+ C. I have experience utilizing computer software and information technology to GENERATE documents or forms; OR I have experience entering, maintaining, uploading, or downloading data from or into electronic databases or spreadsheets.

+ D. I have successfully completed college-level coursework related to statistics, research design and analysis, database design, or data collection, maintenance or analysis.

+ E. I have NO experience or coursework related to this work behavior.

16

In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box.

+ The name(s) of the employer(s) where you gained this experience.

+ Your experience designing customized reports or filters from data housed in electronic databases or spreadsheets.

+ Your experience maintaining, uploading, or downloading data or generating documents or forms from electronic databases or spreadsheets.

+ The actual duties you performed.

+ Your level of responsibility.

17

If you have selected the level of performance pertaining to college coursework, please provide your responses to the three items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.

+ College/University

+ Course Title

+ Credits/Clock Hours

Required Question

Employer

Commonwealth of Pennsylvania

Address

613 North Street

Harrisburg, Pennsylvania, 17120

Website

http://www.employment.pa.gov