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**Discover Vanderbilt University Medical Center** : Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. Vanderbilt Health is committed to an environment where everyone has the chance to thrive and where your uniqueness is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt’s mission is to advance health and wellness through preeminent programs in patient care, education, and research.

Organization:

Administration

Job Summary:

The Vanderbilt Health Executive Search Team is conducting a national search for an Associate Operating Officer – Tullahoma-Harton Hospital. Reporting to the President, Vanderbilt Tullahoma-Harton Hospital (VTHH), the Associate Operating Officer (AOO) will have responsibility for optimizing current operations and seeking improvements in multiple areas of the hospital. Direct Reports to the AOO include the following but are subject to change as needs in the organization arise: Cardiac Services, Laboratories/Pathology, Radiology (matrixed), Environmental Services, Dietary Services, Plant Operations, Biomedical Services, Security, Therapy Services, and Wound Care. The AOO for VTHH will provide operational leadership with a principal focus upon inpatient and outpatient systems to ensure patient-centered, high-performance, results-oriented operations that will support the mission, vision, credo, and business operations of the clinical enterprise.This individual will work closely with VTHH Leadership, Medical Staff Leadership, Vanderbilt University Medical Center (VUMC) and operational leaders to ensure coordinated patient care. The AOO is charged to lead a variety of operationally focused initiatives to assure sound operations to create and support exceptional patient service, physician and staff satisfaction, clinical quality outcomes, growth and volume management, and financial performance with superior efficiency and productivity.

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**Shift:** First Shift (Days)

Role Accountabilities** **:

+ Workforce Development & Labor Management

+ Patient Satisfaction

+ Resource Utilization-- Designs approaches to improve the utilization of capacity (human and physical) to limit the need for additional expenditures and reduce cost per unit of service.

+ Quality (Value-Based Purchasing, Episodes of Care, Patient Index Indicator, etc.)

+ Assures us that VTHH provides the best possible healthcare across the full continuum as part of VUMC. Establishes and sustains the common operating platform for services throughout VTHH. Ensures linkage of such systems between other elements of the care continuum-hospitals, post-acute care, home health, etc.

+ Builds and maintains positive and effective relationships with all constituencies within VTHH & VUMC to include: VUAH, Department Chairs, The Monroe Carell Jr. Children's Hospital at Vanderbilt, Vanderbilt Stallworth Rehabilitation Hospital, and the Psychiatric Hospital at Vanderbilt, The Schools of Medicine and Nursing, and members of the Vanderbilt Affiliate Network. Works with counterparts in these organizations to ensure systems are aligned for an efficient and superior patient experience across the continuum. Maintains an open, supportive culture and interpersonal collaboration.

+ Fosters the development of process redesign and improvement efforts within VTHH to ensure timely management of patients, efficient utilization of resources, satisfaction, consistent and predictable work

+ systems, and a capacity for ongoing work improvement.

+ Ensure all Human Resource and VTHH/VUMC policies and procedures are followed according to standards.

+ Define the qualifications and performance expectations for all staff positions through the Performance Development system, including department specific job descriptions and measurable performance standards.

+ Create an environment that encourages and supports self-development and learning for all staff through regular feedback, orientation, training, and competency assessment.

+ Oversee the identification of staff and faculty training requirements in VTHH systems, procedures, and patient service. Coordinates with training and development resources to develop programs and align training with VTHH & VUMC resources.

+ Oversee VTHH space planning efforts and prepare proposals to develop space plans aligned to program needs.

+ Leads preparation of investment analyses regarding new space. Ensures construction and occupancy processes of new or reconfigured VTHH spaces are properly planned and implemented.

+ Prepares reports on operational, financial, and service performance for the President and various stakeholders. Communicate within and across departments to maximize effective operations.

+ Excellent interpersonal, written and verbal communication skills and the ability to lead others to work collaboratively towards achieving shared goals

Qualifications:

+ Master’s Degree and 5 years of experience.

Preferred Qualifications:

+ Master's Degree (or equivalent experience) in Business Administration, Healthcare Administration, or a related field.

+ Strong Hospital Leadership/Operations experience in both Clinical and Non-Clinical areas.

+ Academic Medical Center experience.

\#LI-JC1

Our professional administrative functions include critical supporting roles in information technology and informatics, finance, administration, legal and community affairs, human resources, communications and marketing, development, facilities, and many more.

At our growing health system, we support each other and encourage excellence among all who are part of our workforce. High-achieving employees stay at Vanderbilt Health for professional growth, appreciation of benefits, and a sense of community and purpose.

Core Accountabilities:

* Organizational Impact: Establishes key tactical and operational plans of a sub-function or multiple departments that has longer-term effect on results of the sub-function. * Problem Solving/ Complexity of work: Integrate knowledge and in-depth analysis from several areas to resolve complex problems that are both technical and operational. * Breadth of Knowledge: Applies comprehensive knowledge of professional/technical area and broad management knowledge of other professional areas to carry out objectives. * Team Interaction: Leads multiple departments with a function.

Core Capabilities** **:

Supporting Colleagues: - Develops Self and Others: Acts upon constructive feedback from all levels of the organization and initiates strategies to develop talent in others. - Builds and Maintains Relationships: Leverages relationships and insight to forecast potential future needs and influence delivery of work to exceed expectations. - Communicates Effectively: Anticipates difference audience concerns, styles and finds mutually beneficial solutions across conflicting and sensitive issues. Delivering Excellent Services: - Serves Others with Compassion: Demonstrates in-depth knowledge of broad-based issues and considers the interests of others to improve satisfaction of services. - Solves Complex Problems: Critically evaluates complex information and identifies trends/risks to make recommendations to improve processes across areas. - Offers Meaningful Advice and Support: Provides ongoing feedback and development discussions to motivate and support team members to maximize performance.Ensuring High Quality: - Performs Excellent Work: Anticipates problems or obstacles which may interfere with quality standards and develops plants to ensure area's quality standards are met. - Ensures Continuous Improvement: Routinely draws upon valuable learning from others, past experiences, and new information to determine key opportunities. - Fulfills Safety and Regulatory Requirements: Develops appropriate corrective actions for unsafe environments in order to ensure operational and safety compliance. Managing Resources Effectively: - Demonstrates Accountability: Identifies potential obstacles to goal achievement and develops solutions to address those obstacles. - Stewards Organizational Resources: Creates the appropriate systems and processes to effectively manage resources. - Makes Data Driven Decisions: Applies in-depth knowledge of data to recommend and implement new approaches to improve decision making capabilities. Fostering Innovation: - Generates New Ideas: Identifies opportunities and leads development of new initiatives that create value across areas. - Applies Technology: Creates the energy and drive for self/others to identify and leverage technology in new, innovative ways to drive greater efficiencies. - Adapts to Change: Anticipates the change process and clearly communicates impact on others/own team(s), assisting them in embracing the change.

Position Qualifications:

Responsibilities:

Certifications:

Work Experience:

Relevant Work Experience

Experience Level:

5 years

Education:

Master's

_Vanderbilt Health is committed to fostering an environment where everyone has the chance to thrive and is committed to the principles of equal opportunity. EOE/Vets/Disabled._