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Position Description

Serco, is seeking a **Field Service Technician** in Newport, RI. The selected candidate will install, troubleshoot, and maintain products/equipment as well as identify, analyze, and repair product failures, order and replace parts as needed. In addition, the candidate will determine and recommend which products or services best fit the customers' needs. The candidate relies on experience and judgment to plan and accomplish goals and typically reports to a manager or head of a unit/department. The coordination of all work efforts will need to be performed in accordance with applicable health, safety, technical and QA requirements.

This position is contingent upon your ability to maintain and transfer your DoD Secret security clearance

In this role, you will:

+ Be involved in the installation, troubleshooting, and maintaining of a variety of products and equipment

+ Identify, analyze, and repair product failures and order and replace parts as needed

+ Determine and recommend which products or services best fit the customers' needs

+ Utilize general test equipment and special purpose equipment to perform troubleshooting, test equipment set up and operation, repair, and configuration management for the SubHDR

+ Utilize general test equipment and tools and special purpose equipment to perform specific, detailed procedures (e.g., mate/unmate the SubHDR MEG from the APG) and to perform specific tests of the components as well as support OTA testing for the SubHDR to be RFI.

+ Perform and coordinate all work efforts in accordance with applicable health, safety, technical and QA requirements.

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Qualifications

To be successful in this role, you will have:

+ Active DoD Secret security clearance

+ U.S Citizenship required

+ A High School Diploma/GED

+ Minimum 4 years of relevant experience

+ Familiar with a variety of the field's concepts, practices, and procedures

Additional desired experience and skills:

+ Technical knowledge of SATCOM equipment

If you are interested in supporting and working with our military and a passionate Serco team, then submit your application now for immediate consideration. It only takes a few minutes and could change your career!

In compliance with state and local laws regarding pay transparency, the hourly range for this role is $26.71 to $44.51; however, Serco considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, and key skills.

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco .If you require an accommodation with the application process please email: [email protected] or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see ourApplicant Privacy Policy and Notice (https://www.serco.com/na/privacy-policy) .

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email [email protected] .

Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

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**ID** _71253_

**Recruiting Location : Location** _US-RI-Middletown_

**Category** _Technician_

**Position Type** _Full-Time_

**Security Clearance** _Secret_

**Telework** _No - Teleworking not available for this position_