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Company Overview

Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $4.5 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career. Whatever role you fill, when you represent the Bridgestone name, you are a valued teammate, and part of our larger mission to Serve Society with Superior Quality. We start by offering each teammate more than just competitive pay. We provide formal training, performance incentives, paid vacation and holidays, competitive healthcare packages for full-time and part-time employees, and a 401k plan to help build towards your future. We believe people can only provide superior service and quality to others when they are allowed to bring their whole self to work and know they are supported. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve. So, show us what you are made of. Show us the smart stuff, the tough stuff, the bold, beautiful and brave stuff. Because who you are is what we need.

Job Category

Retail

Position Summary

An energetic position to provide customer needs in person and on the phone. Use your communication skills to explain warranty options, establish time commitments between technicians and customers, checkout procedures and promotion of products and services.

Pay Range: $15.30 - $22.95

Responsibilities

Summary:

The Management Trainee position provides the opportunity to learn all aspects of store management including customer service, sales and marketing strategies, financial reporting, human resources and inventory control. The trainee will also learn how to effectively lead and develop team members in order to drive results within their store. This role is ideal for those who have previous experience managing people or processes, as well as those looking to gain valuable insight into the automotive industry.

Responsibilities:

• Learn how to manage a team by observing and assisting the store manager and assistant managers.

• Observe and participate in daily operations such as scheduling, payroll, and inventory control.

• Assist in developing and implementing marketing initiatives to increase sales volume.

• Gain knowledge on how to analyze financial reports and use them to make informed decisions.

• Participate in training sessions to learn more about our products and services.

• Work closely with the HR department to understand employee relations issues and how to address them.

• Take part in performance reviews and coaching sessions with employees.

• Assist in resolving customer complaints and providing excellent customer service.

• Help maintain a safe work environment by adhering to safety protocols and regulations.

Qualifications:

• Bachelor’s degree in Business Administration, Marketing, or related field preferred.

• Previous supervisory/management experience preferred.

• Excellent communication skills, both written and verbal.

• Ability to multitask and prioritize tasks effectively.

• Strong organizational skills and attention to detail.

• Self-motivated and able to take initiative.

• Demonstrates strong interpersonal skills and ability to build relationships at all levels of the organization.

• Knowledgeable in Microsoft Office Suite (Word, Excel, PowerPoint).

• Willingness to travel between stores as needed.

Minimum Qualifications

Relevant experience and education required

At Bridgestone, you are Free to Be

We believe people can only provide superior service and quality to others when they bring their whole self to work. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve. So, show us what you are made of, because who you are is what we need.

What we offer

At Bridgestone, what really matters is to foster co-creation opportunities and empowering you to be creative and curious to make mobility safer, more efficient, and more sustainable for future generations. Whatever role you fill, when you represent Bridgestone, you are a valued teammate, and part of our larger mission to “Serve Society with Superior Quality”, for that, we offer you more than just a competitive compensation; we will provide you:

+ A supportive and engaging onboarding experience to ensure a smooth transition into our team.

+ The opportunity to develop and grow, through training and regular mentorship.

+ Corporate Social Responsibility activities.

+ A truly global, dynamic and challenging work environment.

+ Agility and work/life effectiveness and your long-term well-being.

+ A diverse and inclusive team.

_Bridgestone is proud to be an Equal Employment Opportunity employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law._

Employment Eligibility

If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.