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The Assistant/Associate Director of Graduate Admissions holds a pivotal role in overseeing the recruitment and admissions processes for prospective graduate students, as well as international students at both the graduate and undergraduate levels. This position manages the entire admissions cycle from initial contact through to enrollment, ensuring high-quality service, strategic outreach efforts, and operational efficiency.

In collaboration with internal departments, the Assistant/Associate Director will actively engage in recruitment events within New York State and potentially abroad, while contributing to the development of innovative strategies to achieve enrollment objectives. Reporting directly to the Director of Graduate Admissions, this role serves as the primary support to the Director and provides leadership to a team of professional and administrative staff, with the International Admissions Counselor as a direct report. Working closely with the Director, the Assistant/Associate Director will contribute to key initiatives aimed at advancing the institution's admissions goals and strategic plan.

This is a full-time, in-person, on-campus position; virtual or remote employment is not an option.

Description of Duties:

+ Recruitment Strategy & Engagement - Develop and execute comprehensive domestic and international recruitment strategies; including agent and industry partnerships, scholarship models, recruitment events, and yield initiatives, while building relationships with agents, students, and partners. Engage prospective students through multiple channels (phone, email, LiveChat, WhatsApp, in-person and virtual sessions), represent the institution at recruitment fairs and partner institutions worldwide, and maintain strong knowledge of programs, admission requirements, and application and enrollment procedures.

+ Application Processing & Data Analysis - Partner with the Director to streamline application processing and review, manage the selection and evaluation of international and domestic graduate applicants in line with admissions policies, and analyze data and trends to inform recruitment strategies. Assist with preparing reports and presentations on admissions performance and forecasting enrollment challenges and opportunities.

+ Collaboration & Compliance - Collaborate across departments?including Financial Aid, Bursar, Academic Program Coordinators, International Student Services, faculty, and staff to ensure a seamless experience for incoming students. Promote academic programs to prospective domestic graduate and international students, and maintain compliance with federal, state, and institutional policies. Serve as a Designated School Official (DSO) to manage international student visa requirements (I-20s and SEVIS).

+ Operational Oversight & Strategic Alignment - Design and implement operating strategies, plans, and procedures to ensure smooth functioning of domestic graduate and international admissions. Provide oversight to ensure goals, activities, and practices align with and contribute to SUNY Poly's institutional priorities. Lead employees for maximum performance and dedication, complete performance management requirements, and support continuous improvement efforts.

+ Team Leadership & Development - Provide leadership in mentoring, training, and supporting the graduate admissions team, including direct oversight of the International Admissions Counselor. Assist the Director with staff evaluations and performance management to foster professional growth, build team capacity, and ensure recruitment goals are achieved. Other reasonable duties as assigned.

Salary:

+ Assistant Director $75,000 - $80,000

+ Associate Director $80,000 - $85,000

Benefits: https://www.suny.edu/media/suny/content-assets/documents/benefits/benefit-summaries/UUP-FT-Benefits-at-a-Glance-Jan-2025.pdf

Job Requirements:

Minimum Requirements:

+ Bachelor's degree required from a college or University accredited by the US Department of Education or internationally recognized accrediting organization.

+ Three or more years of admissions/enrollment experience in higher education.

+ Three or more years of experience working with a CRM tool.

+ Three or more years of professional staff supervisory experience.

+ Exemplary written and oral communication skills.

Preferred Qualifications:

+ Master's degree required from a college or University accredited by the US Department of Education or internationally recognized accrediting organization.

+ Experience working with Slate CRM.

+ Experience working with Banner.

+ Knowledge of federal regulations governing international students (F-visa, SEVIS).

+ Experience with international admissions/enrollment

Additional Information:

Initial review of applications will begin 2 weeks after posting date. Posting will remain open until filled

SUNY Polytechnic Institute offers exceptional benefits such as healthcare, dental, vision, pension plans, competitive pay, generous paid time off, tuition assistance, life insurance and long-term disability insurance.

As an Equal Opportunity / Affirmative Action employer, SUNY Polytechnic Institute will not discriminate in its employment practices due to an applicant's race, creed, religion, color, citizenship, national origin, sex, age, sexual orientation, predisposing genetic characteristics, gender identification or expression, genetic information, familial status, marital status, pregnancy, status as a domestic violence victim, criminal conviction, disability, military status, disabled veteran, recently separated veteran, Armed Forces Service Medal veteran, active duty or wartime campaign badge veteran, or other characteristic as protected by law. Please feel free to review your equal employment opportunities protections and laws pertaining to these protections at https://www.dol.gov/general/topic/discrimination

The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, or Clery Act, mandates that all Title IV institutions, without exception, prepare, publish and distribute an Annual Security Report. This report consists of two basic parts: disclosure of the College's crime statistics for the past three years; and disclosures regarding the College's current campus security policies. The SUNY Polytechnic Institute Annual Security Report is available in portable document format [PDF] by clicking this link:

https://sunypoly.edu/sites/default/files/Clery Report 2024 - Uticaw covers.pdf (https://sunypoly.edu/sites/default/files/Clery%20Report%202024%20-%20Uticaw%20covers.pdf)

Inquiries regarding the application of Title IX and other laws, regulations and policies prohibiting discrimination may be directed to the Title IX Coordinator [email protected] ([email protected]%20) at SUNY Polytechnic Institute. Inquiries may also be directed to the United States Department of Education's Office for Civil Rights, 32 Old Slip 26th Floor, New York, NY 10005-2500; Tel. (646) 428-3800; Email [email protected].

Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at [email protected] (%[email protected]) .