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Manager, Global Education Strategy & Content…
- J&J Family of Companies (West Chester, PA)
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At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com
Job Function:
Customer Management
Job Sub** **Function:
External Customer/Product Training
Job Category:
Professional
All Job Posting Locations:
Palm Beach Gardens, Florida, United States of America, Raynham, Massachusetts, United States of America, Warsaw, Indiana, United States of America, West Chester, Pennsylvania, United States of America
Job Description:
About MedTech
Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.
Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech
**We are searching for the best talent for** a Manager, Global Education Strategy & Content Development. The role can be located in Warsaw, Indiana, West Chester, Pennsylvania, Palm Beach Gardens, FL, or Raynham, Massachusetts.
**Purpose:** The Manager, Global Education Strategy & Content Development will support the J&J MedTech Joint Reconstruction Hip Platform and be responsible for developing the global learning strategies, content, and programs for our commercial organization as well as for our external/clinical customers. The Commercial Education efforts will ensure our sales training has a high degree of global consistency and elevates competencies of our field-based organizations. For Professional Education, this role aims to set and elevate the industry standards for creating a learner journey from awareness to mastery using innovative blended learning strategies, enabling successful adoption of the portfolio in the relevant global markets, and collaborating with the respective regional teams for effective and consistent execution.
You will be responsible for:
+ Partner with functional and commercial leaders to understand global and regional business strategy and commercial models.
+ Craft end-to-end clinical and skills-based learning strategies and curricula design for our current and future robotics platforms.
+ Develop educational content and assets across a wide range of mediums (online courses, video assets, hands-on training protocols, teaching aids, simulation tools, etc.).
+ Lead external contractors and vendors to support content build according to project timelines and budgets.
+ Collaborate with regional education and commercial partners to ensure global consistency, quality, effectiveness, and compliance.
+ Develop strategies to effectively utilize the learning platforms of Johnson & Johnson.
+ Collaborate with KOLs and digital learning teams to develop and elevate education.
+ Evolve and execute global train-the-trainer programs to support global expansion of education programs.
+ Actively own and manage asset life cycles by ensuring all learning content is current, copy approved and compliant with all government and legal requirements.
+ Create user friendly asset library to ensure global access to content.
+ Identify and evaluate trends in learning media and technology-based performance development solutions to maximize effectiveness and innovation of training programs.
+ Support content development for Trauma Hip outside of Joint Reconstruction Hip as needed.
Qualifications:
Education:
+ Bachelor's Degree required
+ MBA or Master Education preferred
Experience:
+ Minimum of 5 years in progressive orthopedic and/or MedTech commercial roles (e.g., Sales Training, Prof Ed, Marketing and/or Sales Management) or other applicable experience.
+ Joint Reconstruction, Surgical Navigation and Robotic-Assisted Surgery experience.
+ Proven ability to understand business strategy; translate it into EdTech solutions (Professional, Commercial and Marketing Education) that support the company’s business goals.
+ Strong end-to-end project management experience.
+ Proven track record developing and delivering adult education.
+ Proven track record of delivering high quality content on time and in budget.
+ Proficiency in instructional design (storyboarding, content creation with software solutions like “Articulate,” development of question pools etc.).
+ High technological and business aptitude.
+ Experience developing content for a global audience.
+ Knowledge of LMS frameworks.
+ Proven ability to support the development of long-term strategy and successful execution.
+ Excellent communication, analytical, conflict management, complex project management, people management and development skills.
+ Digital / MS Office proficiency.
**Interpersonal skills/ characteristics** :
+ Self-driven and proactive working style.
+ Creative, practical problem solving.
+ Strong educational mindset and acumen.
+ Strategy development and execution.
+ Ability to lead projects by establishing clear deliverables and timelines.
+ Proven leadership ability to effectively motivate and lead a team of professionals, including personnel who may be working in other locations in the US and outside the US.
+ Ability to lead cross functional teams, work effectively across a matrixed organization and influence stakeholders.
+ Ability to project manage vendor resources.
+ Strong influence management and communications skills.
+ Demonstrated ability to develop and manage internal and external networks.
Other Requirements:
+ Office deskwork, requiring sitting, walking, using phone and computer.
+ May lift up to 30 lbs. occasionally.
+ Overnight domestic and international travel may be required up to 25%.
Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers , internal employees contact AskGS to be directed to your accommodation resource.
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The anticipated base pay range for this position is :
$100,000 - $172,500
Additional Description for Pay Transparency:
Subject to the terms of their respective plans, employees and/or eligible dependents are eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance. Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)). This position is eligible to participate in the Company’s long-term incentive program. Subject to the terms of their respective policies and date of hire, Employees are eligible for the following time off benefits: Vacation –120 hours per calendar year Sick time - 40 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year Holiday pay, including Floating Holidays –13 days per calendar year Work, Personal and Family Time - up to 40 hours per calendar year Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child Condolence Leave – 30 days for an immediate family member: 5 days for an extended family member Caregiver Leave – 10 days Volunteer Leave – 4 days Military Spouse Time-Off – 80 hours Additional information can be found through the link below. https://www.careers.jnj.com/employee-benefits
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Manager, Global Education Strategy & Content Development
- J&J Family of Companies (West Chester, PA)