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Director Practice Performance
- AdventHealth (Shawnee, KS)
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All the benefits and perks you need for you and your family:
Benefits from Day One
Paid Days Off from Day One
Student Loan Repayment Program
Career Development
Whole Person Wellbeing Resources
Mental Health Resources and Support
Our promise to you:
Joining AdventHealth is about being part of something bigger. Its about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that **together** we are even better.
**Schedule:** Full Time
**Shift** : Mon-Fri
**Location:** 7315 FRONTAGE RD, Shawnee Mission, 66204
The role you'll contribute:
The Director Practice Performance assists physician practices and providers to improve and maintain overall performance at the 75th percentile of national standards. The Director does this through expertise in practice work flows, electronic health record and practice management/revenue cycle systems, and performance improvement methodologies. The Director serves as the central resource for physician practices on the development and implementation of process improvement initiatives to achieve stated goals related to physician wellbeing, staff satisfaction, consumer engagement, financial outcomes, and clinical outcomes. The Physician Enterprise Director is responsible for facilitating diverse teams and must be skilled at communicating across multiple levels of the organization. While significant focus will be placed on the optimization of IT systems, the Director will also be responsible for guiding the team to deliver whole practice improvement including but not limited to activities focused on policies and procedures, regulatory programs, quality programs, patient flow, and task allocation. The Director of Practice Performance is responsible for organization, control, leadership, and supervision of the training development and delivery teams as well as the performance improvement teams
The value you'll bring to the team:
Assist with scheduling SPAN patients utilizing appropriate schedule modalities
Perform pre-visit assessment on all new SPAN patients (when applicable)
During intake assessment, obtain/document in EMR - ROI, Family History, Social History, Past Medical History & reason for visit
Ensure prior patient medical records are available prior to scheduled appointment
Order psychological testing (if applicable) as directed by provider
Coordinate Home Health Care and Care Management as directed by provider
Assist with patient referral as directed by provider
Qualifications
The expertise and experiences you'll need to succeed** **:
+ Bachelor's Required
+ 5 Work Experience Required
+ Microsoft Office suite experience with advanced PowerPoint and Excel skills
+ Familiarity with physician practice transformation in the multi-specialty setting, supported by project management and quality improvement principles
+ Knowledge of quality reporting and physician practice regulatory programs (e.g., PQRS, MACRA)
+ Knowledge in Healthcare Operations, Information Technology, Revenue Cycle, Practice Operations, Clinical Operations, Nursing Work Flow, Physician Work Flow, Medical Information
+ Proficiency in identifying, defining, analyzing, and displaying metrics and goals
+ Expertise in process improvement methodologies Expertise in process mapping and process mapping tools
+ Project management experience
+ Knowledge of/experience with athenaCollector and athenaClinical
+ Knowledge of adult learning styles and training strategy, development, and delivery in support of physician practice operations including adoption of practice management/EHR systems
+ Knowledge of quality reporting and physician practice regulatory programs (e.g., PQRS, MACRA)
+ Familiarity with formal change management models (e.g., GE CAP, Destra ACT)
+ Project Management Professional (PMP) Preferred
+ Six Sigma Green Belt Certification (CSSGB) Required Or
+ Six Sigma Black Belt Certification (CSSBB) Required Or
+ Lean Bronze Certification Required
This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.
**Category:** Operations
**Organization:** AdventHealth Shawnee Mission
**Schedule:** Full-time
**Shift:** 1 - Day
**Req ID:** 25040219
We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.
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