• Regional Director of Clinical Operations

    Gentiva (Greenville, SC)


    Overview

     

    Lead with Compassion. Inspire Excellence. Transform Patient Care.

     

    The Regional Director of Clinical Operations supports multiple branches in **North Carolina and South Carolina** to ensure compliance with all state and federal regulations, company policies, and quality standards. This role is essential in leading branches through inspections, surveys, and quality improvement initiatives while fostering clinical excellence and eligibility education across the region.

    What You’ll Do:

    + Monitor agency-level adherence to policies, procedures, and quality assurance standards

    + Drive compliance with patient record documentation and quality improvement activities

    + Collaborate with Area and Regional leadership, Clinical Managers, Executive Directors, Administrators, and Medical Directors

    + Lead quality, regulatory, and survey readiness efforts across assigned agencies

    + Educate teams on clinical eligibility, quality benchmarks, and process improvement

    + Support the resolution of patient, family, or public complaints

    + Participate in Quality Assessment and Performance Improvement (QAPI) initiatives

    + Promote a culture of excellence and accountability within hospice and home health operations

     

    About You

    Qualifications:

    + Registered Nurse (RN) required; Bachelor’s degree in Nursing (BSN) preferred

    + Minimum of 3 years in hospice or home health operations and 2 years of management experience

    + Strong knowledge of state and federal hospice and home health regulations

    + Proven ability to analyze quality metrics, lead surveys, and implement process improvements

    + Excellent organizational, problem-solving, and communication skills

    + Ability to work independently while collaborating across multiple locations

    Additional Requirements:

    + Active, unrestricted RN license in state of residence

    + Valid driver’s license and automobile insurance

    + Proficiency in Microsoft Excel and PowerPoint; experience with HomeCare HomeBase preferred

    + Skilled in data review, compliance monitoring, and staff education

     

    We Offer

    Benefits for All Associates (Full-Time & Per Diem):

    + Competitive Pay

    + 401(k) with Company Match

    + Career Advancement Opportunities

    + National & Local Recognition Programs

    + Teammate Assistance Fund

    Additional Full-Time Benefits:

    + Medical, Dental, Vision Insurance

    + Generous Paid Time Off + 7 Paid Holidays

    + Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)

    + Education Support & Tuition Assistance

    + Company-paid Life & Long-Term Disability Insurance

    + Voluntary Benefits (Pet, Critical Illness, Accident, LTC)

     

    Legalese

     

    + This is a safety-sensitive position

    + Employee must meet minimum requirements to be eligible for benefits

    + Where applicable, employee must meet state specific requirements

    + We are proud to be an EEO employer

    + We maintain a drug-free workplace

     

    Related Job Titles

     

    Hospice Executive, Home Health Executive, VP of Clinical Operations, Registered Nurse Leadership, Home Health RN, Hospice RN, Clinical Quality, QAPI, Multi-Site Healthcare Management, Area Clinical Director, Nursing Executive, Strategic Healthcare Leadership

     

    ReqID: 2025-129290

    Category: Multi Site Ops and Clinical Leadership

    Position Type: Full-Time

    Company: Gentiva Hospice