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Job Summary

Analyzes customer training needs, develops, and organizes the training service, and provides training on assigned applications. Masters assigned applications and related workflows to develop audience-specific training infrastructure (including traditional and computer-based curriculum materials); organizes the registration and certification processes; and conducts classroom and one-on-one training. Works closely with project leadership and key customer leaders, to ensure that the training program is appropriately structured to satisfy a broad range of training audience requirements, including physicians. Regularly provides guidance, to less experienced Health Systems Trainers and Specialists.

Essential Functions

+ Assigned special projects where responsibilities include leading, developing, and the delivery of health systems training initiatives to a defined group of users.

+ Oversees a training program delivery strategy; leads the building, testing and maintenance of a capable training environment; designs, writes, edits, assembles and distributes course materials; conducts user and “train the trainer” educational sessions; and assists users with operational change management.

+ Leads the testing and modification of the training materials and ensures the communication of relevant changes to users by participating in the design, writing, editing, assembly and distribution of updated course materials.

+ Develops training process leadership and quality improvement activities, and acts as a liaison between the customers and the Informatics team to enhance training processes.

+ Meets financial objectives by developing cost-effective educational programs and creating and implementing training effectiveness evaluation tools.

+ Encourages critical thinking and professional/personal growth, providing mentoring to less experienced Health Training Specialists.

+ Understands both the current and future states of the educational process, and can define and articulate pros, cons and recommendations to senior leadership. Forward-thinking; providing leadership for health systems training approach and delivery.

Qualifications

Required

+ Associate's Degree

+ 5 years of relevant experience

+ CRT - EPIC Certified or Accredited Trainer within 180 days of hire

+ Experience working in emergency care in Corewell’s east region

+ Must be willing to travel to all Corewell Health regions as needed

+ Must be willing to support go-lives outside of regular business hours (rarely)

Preferred

+ Bachelor's Degree

+ Experience working as a bedside nurse

+ Progressively responsible experience analyzing customer training needs, developing and organizing the training service, and providing training

+ Participant in multiple phases of an integrated system implementation

About Corewell Health

As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.

How Corewell Health cares for you

+ Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here (https://careers.corewellhealth.org/us/en/benefits-new) .

+ On-demand pay program powered by Payactiv

+ Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!

+ Optional identity theft protection, home and auto insurance, pet insurance

+ Traditional and Roth retirement options with service contribution and match savings

+ Eligibility for benefits is determined by employment type and status

Primary Location

SITE - Beaumont Service Center - 26901 Beaumont Blvd

Department Name

Epic Education

Employment Type

Full time

Shift

Day (United States of America)

Weekly Scheduled Hours

40

Hours of Work

8:00 a.m. to 5:00 p.m.

Days Worked

Monday to Friday

Weekend Frequency

N/A

CURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.

Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling 616.486.7447.