• IT Build Room Consultant

    Centre Technologies (Houston, TX)


    We excited to announce we are expanding and looking to grow our team with a new IT Build Room Consultant!

    Position Summary

    The primary responsibilities for this position would be to build client laptops to include application installation.  Additional responsibilities would be to add/remove client users from Active Directory and Office 365, internal Centre break-fix issues, and setting up internal and client shipments.

    To be considered for the role, all applicants must complete the following assessment:

    IT Build Room Online Assessment (https://assessment.predictiveindex.com/FaT/2b9e6e6f-33bd-4642-a669-d8bcada8bea9?type=candidateba)

     

    Essential Duties and Responsibilities

     

    + Problem management and escalation of issues in a timely manner

    + Prioritization of tasks and meeting of deadlines, excellent time management skills

    + Excellent troubleshooting and assessment skills

    + Excellent written/verbal communication skills

    + Must be a team player with outstanding customer service skills

    + Entry of timesheets, expense reports, and documentation on or before the deadline

    + Keep up to date on market trends, theory, and new ways of doing things; embrace change

    + Update client documentation

    + Present progress reports to immediate supervisor and or Project Manager (if so assigned)

    + Help turn business problems into technical solutions

    + Manage deployment of equipment in compliance with established technology policies.

    + Participate in after-hours on-call schedule serving as the initial level of escalation for compute, storage, backup, automation, and virtualization issues.

     

    Education/Experience/Certifications

     

    + 0 - 2 years experience in IT-related study or field.

    + 0 - 2 years of Field Experience

    + Must possess basic knowledge and experience with:

    + Windows 10 & 11

    + Microsoft Office suite

    + Microsoft Office 365 and Autopilot

    + Microsoft Windows Administration tools (AD Users and Computers)

    + Understanding of basic network concepts

    + Understanding of application, desktop, and server virtualization

    + Understanding of Desktop Deployment / Imaging

    + Bachelor’s Degree a plus

     

    Desired Experience/ Certifications

     

    + Certifications

    + CompTIA A+ Certification a plus

    + Windows Server 2012/2008/2016

    + Microsoft Office 365 Admin portal

    + Understanding of File Permissions (NTFS & Sharing)

     

    Work Environment and Physical Demands

     

    + Work primarily in a climate-controlled environment with minimal safety/health hazard potential.

    + Occasional lifting (up to 50 pounds and occasionally lift and/or move up to 50 pounds) may be required

    + Reasonable accommodations can be made to enable individuals with disabilities/injuries to perform the essential functions of this role.

    + The noise level in the work environment is moderate.

     

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