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Homeless Response Coordinator

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Homeless Response Coordinator

Salary

$66,491.36 - $92,019.20 Annually

Location

Minneapolis, MN

Job Type

Full-time

Job Number

2025-00490

Department

Regulatory Services

Division

Operations & Engagement

Opening Date

10/14/2025

Closing Date

10/28/2025 11:59 PM Central

FLSA

Exempt

Bargaining Unit

CPE

+ Description

+ Benefits

+ Questions

Position Description

The Homeless Response Coordinator will coordinate the City’s response to unsheltered homelessness, in partnership with other City departments. This position will support the City’s efforts to prevent, prepare for, and respond to persons who are experiencing unsheltered homelessness through the planning, coordination, and execution of various strategies. The position will be in the field administering direct response to homeless encampments and other persons experiencing unsheltered homelessness.

The City of Minneapolis does not sponsor applicants for work visas.

Job Duties and Responsibilities

+ Perform street outreach work, including interacting with persons experiencing unsheltered homelessness, making referrals to housing and shelter.

+ Coordinate the response to unsheltered homelessness among city departments, including Health, MPD and others that have a role in the City’s homeless response system to identify and coordinate services that the City can directly provide to persons experiencing unsheltered homelessness, including outreach, health services and sanitation services.

+ Coordinate work of all street outreach teams that are contracted by City of Minneapolis and Hennepin County; ensuring outreach teams are covering different geographic areas, and meeting housing goals.

+ Work with Hennepin County, Minneapolis Park and Recreation Board, homeless shelter providers, and other regional partners on unsheltered homeless response, to inform outreach coordination and outreach activities.

+ Prepare and present information related to data on unsheltered homelessness and street outreach outcomes.

+ Represent the City in meetings about unsheltered homelessness with key stakeholders, including elected officials, staff from partner organizations, community members, and people with lived experience of homelessness.

Working Conditions:Combination of office and field work with some exposure to volatile and potentially dangerous situations in the field.

Resume and Cover Letter Required. You must submit both documents to be considered for this position.

Required Qualifications

Minimum Education

Bachelor’s Degree in a related field such as social work, human services, mental health services, affordable housing or public policy.

Minimum Experience

Two years of experience working with people experiencing homelessness, and working with a variety of stakeholders, including those internal and external to an organization.

Licenses/Certifications

Valid Driver's License required.

Equivalency

An equivalent combination of education and experience closely related to the duties of the position MAY be considered.

Selection Process

The selection process will consist of one or more of the following steps: a rating of relevant education and experience (100%). It is important that your application show all the relevant education and experience you possess. This information will be used to determine which candidates will proceed in the selection process. A submitted application is also used to verify the answers to any supplemental questions. Only those candidates who attain a passing score (70%) on each step in the selection process will be placed on the eligible list. The City of Minneapolis Human Resources Department reserves the right to limit the number in any phase of the selection process.

Background Check

The City has determined that a criminal background check and/or qualifications check may be necessary for certain positions with this job title. Applicants may be required to sign an informed consent form allowing the City to obtain their criminal history and/or verify their qualifications in connection with the position sought. Applicants who do not sign the informed consent form will not be further considered for the position.

Drug and Alcohol Testing

All job applicants must pass a pre-employment drug and alcohol test once a conditional offer of employment has been made. Applicants will be required to sign a notification and consent form prior to undergoing drug and alcohol testing. Applicants who do not consent to undergo drug and alcohol testing will not be required to do so and the City will withdraw the conditional job offer, resulting in the job applicant no longer being considered for the position.

Union Representation

This position is represented by a collective bargaining agreement between the City of Minneapolis and the Minneapolis Professional Employees Association (MPEA). For more information on the terms and conditions of this agreement please visit: https://www.minneapolismn.gov/government/departments/hr/labor-agreements/professional-employees/

Eligible List Statement

The names of applicants who meet minimum qualification and who pass the screening process shall be placed on the eligible list for employment consideration. This list will be certified to the hiring manager who may use the list to fill a vacancy of the same job title. This eligible list will expire one month after it has been established.

Interview Selection

The hiring authority reserves the right to determine the maximum number of candidates to interview from the established eligible list. If the hiring authority decides to interview other than by exam score order, they may select additional people to interview based on a candidate’s education or experience related to the field, work history, or skills uniquely related to the operational needs of the position.

Knowledge, Skills and Abilities

+ Strong verbal and written communication skills

+ Ability to coordinate work of multiple city departments and external partners

+ Ability to work in a dynamic and changing environment

+ Culturally agile – the ability to work respectfully with clients, coworkers, and key stakeholders who are diverse with respect to race, ethnicity, gender identity, sexual orientation, socio-economic status, religion, and disability status.

+ Ability to navigate complicated interpersonal dynamics and complex situations

+ Conflict management and de-escalation skills

+ Experience or training in trauma-informed service

+ Ability to work both indoors and outdoors in a variety of settings

+ Ability to use mobile devices and mobile applications

As the largest and most vibrant city in the state, Minneapolis depends on purposeful, dedicated and innovative employees. Minneapolis has a large variety of careers for people of all experiences and backgrounds who come together for a singular purpose—serving the residents, businesses and visitors of Minneapolis.

The City of Minneapolis is proud to be an Equal Employment Opportunity and Affirmative Action employer.

Benefits Summary

Our employees enjoy competitive salaries and generous benefits. We pride ourselves on a comprehensive benefits program that supports employees' health and financial well-being. Programs, resources, and benefit eligibility varies based on position, average hours worked, location and length of service. For detailed benefits information, please visit the benefits page (http://www.minneapolismn.gov/hr/benefits/WCMS1Q-066289) .

Insurance

Health insurance

Eligibility for benefits begins the first of the month following employment date. The City of Minneapolis offers eligible employees one plan design (http://cityofminneapolis.welcometomedica.com/page/61) with a choice of six provider networks, allowing you to select the best option for you. Available plans include Medica Choice Passport, Medica Elect, VantagePlus with Medica, Park Nicollet and HealthPartners Medical Group First with Medica, Ridgeview Community Network powered by Medica, and Clear Value with Medica.

Dental insurance

The City of Minneapolis offers dental insurance through Delta Dental of Minnesota and pays 100% of the monthly premium for eligible employees.

Life insurance

The city provides basic life insurance of one times your annual salary up to $50,000. You can elect to purchase optional life insurance.

Paid time off

Our generous leave package includes vacation, holidays and paid sick leave, which gives employees the opportunity to enhance their quality of life outside work. Amounts and accrual rates are based on years of experience and collective bargaining agreements (http://www.minneapolismn.gov/hr/laboragreements/index.htm) .

Paid parental leave

City employees are eligible for up to 12 weeks of paid parental leave in the event of a birth or placement for adoption of a child.

Retirement

City employees earn a pension and may choose to participate in additional retirement savings programs.

+ Pension: The City of Minneapolis participates in the Public Employees Retirement Association (PERA). Employees and the City both contribute a percentage of your pay to fund future benefits.

+ Deferred compensation: Employees may choose to participate in pre-tax or after-tax savings plans through the Minnesota State Retirement System (MSRS).

Transportation

Eligible City employees may choose to participate in the following transportation programs:

+ Metropass: TheMetropass (http://www.minneapolismn.gov/hr/benefits/trans/benefits\_pre-tax-transit) program allows eligible employees to enroll in a pass for unlimited bus or light rail rides at a discounted price.

+ Parking or Van Pool:The City of MinneapolisTransportation Benefits Plan (http://www.minneapolismn.gov/hr/benefits/trans/WCMS1P-113620) gives you options to pay certain commuting costs, such as qualified parking and van pool expenses, with pre-tax dollars.

Learning and development

To engage and develop employees, the City of Minneapolis offers classes in leadership, cultural agility, change management and more. Additionally, educational discounts at Augsburg University, Hamline University, St. Catherine’s, and St. Mary's University of Minnesota are available to City employees.

Other perks

Employees can also take advantage of flexible spending accounts, theEmotional Wellbeing Solutions (https://www.minneapolismn.gov/government/departments/hr/benefits-wellness/) , health club discounts and more.

01

How did you find out about this position? (Select all that apply)

+ Recruiter

+ City of Minneapolis website

+ City of Minneapolis employee

+ City of Minneapolis job interest card

+ City of Minneapolis Career Opportunities Bulletin

+ Friend or family member

+ League of Minnesota Cities website

+ Diversityjobs.com website

+ Governmentjobs.com website

+ Indeed.com website

+ Minnesotajobs.com website

+ Minnesota Council of Nonprofits Website

+ Other website

+ LinkedIn

+ Twitter

+ Facebook

+ Other social media site

+ Newspaper

+ Other media

+ College or University

+ Community organization

+ Job Fair

+ Professional association

+ Site Visit

02

Please specify where you heard about this position (e.g., website name, City of Minneapolis employee name, job fair, professional association).

03

Did you submit both your resume and cover letter? You must submit both documents to be considered for this position.

+ Yes

+ No

04

Please indicate below the highest level of education that you have completed.

+ None

+ High School Diploma or GED

+ Associate Degree

+ Bachelor's Degree

+ Master's Degree

+ Doctorate

05

How many years of experience do you have working directly with people experiencing homelessness?

+ No Experience

+ Less than 2 years

+ At least 2 years, but less than 4 years

+ At least 4 years, but less than 6 years

+ 6 years or more experience

06

Do you have a valid Driver's License?

+ Yes

+ No

07

Which of the following fields do you have a bachelor's degree, or higher, in?

+ Human Services

+ Public Policy

+ Mental Health Services

+ Social Work

+ I do not have a bachelor's degree

+ I have a bachelor's degree or higher in a related field.

+ I have a bachelor's degree or higher in an unrelated field.

08

Please describe your experience working directly with people experiencing homelessness. Please include any experience working with external and internal stakeholders to provide services. If none, please type NA

09

Why do you want to work for the City of Minneapolis doing this work?

10

Have you participated and completed a Career Pathways program at the City of Minneapolis?

+ Yes

+ No

11

There are currently seven foreign languages that are prevalent in Minneapolis (Spanish, Hmong, Somali, Laotian, Oromo, Vietnamese and Amharic). Are you fluent in any of them?

+ Yes

+ No

12

Please select which of the following languages you are fluent in. (Check all that apply):

+ Spanish

+ Hmong

+ Somali

+ Laotian

+ Oromo

+ Amharic

+ Vietnamese

+ American Sign Language

+ I am not fluent in any of the above languages.

13

How much experience do you have in community outreach, public speaking, community group facilitation and training with diverse racial and ethnic communities?

+ I do not have any experience.

+ Less than 1 year

+ At least 1 year but less than 3 years

+ At least 3 years but less than 5 years

+ At least 5 years but less than 7 years

+ Seven or more years of experience

14

Do you have professional-level experience working in a governmental environment (local, state or federal agency) or Non-Profit?

+ Yes

+ No

Required Question

Employer

City of Minneapolis

Address

350 South 5th Street

Room 1

Minneapolis, Minnesota, 55415

Phone

(612) 673-2282

Website

http://www.minneapolismn.gov/jobs

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