"Alerted.org

The CSC ServiceWorks Story

CSC ServiceWorks is a leading provider of commercial laundry and air vending solutions across the U.S. and Canada. With nearly a century of experience and over one million machines in operation, we serve 40 million consumers each year through innovative technology, reliable service, and trusted partnerships. Our 2,300+ team members support industries from multi-housing and universities to convenience and hospitality. We're driven by our values of trust, respect, and integrity, and a shared commitment to making things work for our clients and communities.

Overview

**Appliance Warehouse Install Manager** _Monday - Friday 7:00am - 4:00pm_

We are seeking a results-oriented, hands-on leader to manage branch operations with direct P&L accountability. This role requires a strategic, data-driven approach, leveraging KPIs to drive operational excellence, cost efficiency, and superior service delivery. The ideal candidate brings strong warehouse and delivery/transportation experience, thrives in a fast-paced environment, and leads by example with a proactive, solution-oriented mindset.

+ Own full P&L responsibility for branch operations, making strategic decisions to maximize profitability.

+ Drive operational performance through KPI analysis, identifying trends, inefficiencies, and opportunities for improvement.

+ Oversee warehouse operations, including inventory management, shipping/receiving, equipment maintenance, and resource allocation.

+ Manage end-to-end delivery and installation operations, ensuring timely, accurate, and safe execution.

+ Collaborate cross-functionally with sales, service, and corporate teams to optimize workflow and customer satisfaction.

+ Serve as a hands-on leader, working alongside staff in the field when necessary to coach, train, and ensure standards are met.

+ Proactively address customer issues, operational challenges, and process improvements.

+ Maintain accurate operational and financial reporting using company systems.

+ Recruit, develop, and retain a high-performing team, setting clear expectations and measurable goals.

+ Establish a metrics-driven culture, ensuring accountability, efficiency, and continuous improvement.

+ Monitor and manage employee performance, providing coaching, training, and disciplinary action as necessary.

+ Implement and enforce company policies, procedures, and safety standards.

+ Lead with a proactive, hands-on approach, fostering a culture of initiative, problem-solving, and operational excellence.

Benefits & Perks

+ Work Life Balance!

+ 75% Employer Contribution to Medical, Dental, and Vision insurance

+ Health Savings Account with Employer Contribution

+ Year-round Work & Paid Training

+ Company Paid Life, Short-term, and Long-term Disability Insurance

+ 401k with generous Company Match

+ Paid Time Off (PTO) & Holiday Pay

+ Flexible Spending & Health Savings Account

+ Employee Discounts: Travel, Theme Parks, Home & Auto Insurance and more!

+ Education Reimbursement Program

+ Paid employee Referral program

What we’re looking for

+ Ability to pass pre-employment screening

+ 7–10 years of related experience and/or training, or equivalent combination of education and experience

+ Strong analytical and problem solving skills; interpret reports, instructions, and regulations

+ Excellent written and verbal communication; present effectively to management and teams

+ Proficient in Microsoft Office and specialized technology systems; strong tablet, smartphone, and computer skills

+ Comfortable working with mathematical concepts and drawing data-driven conclusions

+ Forklift certification required; forklift trainer certification may be preferred

+ Prioritize tasks in a busy warehouse and delivery environment

+ Skilled with large power tools and installing large appliances

+ Intermediate plumbing and/or electrical knowledge

+ Familiarity with mechanical and electrical functions

+ Lift 35–100 lbs regularly; work in varied environmental conditions

+ Push/pull hand carts loaded with washers, dryers, and air machines

+ Navigate stairs and restrictive areas; squat, kneel, crawl, reach overhead while handling tools or service parts (20–50 lbs)

+ Drive long distances as required