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Creating Peace of Mind by Pioneering Safety and Security

_At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 30 brands, 12,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond. Additionally, in 2024 we were awarded the Gallup Exceptional Workplace Award, which recognizes the most engaged workplace cultures in the world._

E-Billing Supervisor - Stanley Access Technologies, Remote CT

Stanley Access Technologies, a division of Allegion, is recognized as an industry leader in the manufacturing, installation, and servicing of automatic doors. Our growing product and service offerings have driven significant growth for our service business. Join our world class team of diligent problem solvers, innovators, fresh thinkers, and communicators who excite and inspire others.

E-Billing Supervisor

The E-Billing Supervisor plays a pivotal role in guiding, monitoring, and leading the E-Billing team to ensure efficient and effective billing processes. This role requires a strategic thinker with a strong customer focus, capable of enhancing customer relationships and ensuring the timely and accurate submission of invoices. The Supervisor will be instrumental in driving process improvements, leading vendor on-boarding, and managing customer portals to optimize billing operations.

_Qualified candidates must be legally authorized to be employed in the United States. The company does not intend to provide sponsorship for employment visa status (e.g., H-1B, TN, etc.) for this employment position._

What You Will Do

+ Oversee and guide the Install and Service E-Billing Team, fostering a collaborative and high-performance culture.

+ Empower team members to make informed decisions and provide coaching to support their professional development.

+ Conduct performance evaluations, address performance issues, and ensure the team meets established KPIs.

+ Submit invoices into customer portals, ensuring the effective use of portal services to manage and track billing items.

+ Perform quality checks on team outputs to ensure accuracy and timeliness of submissions.

+ Develop and implement E-Billing procedures and policies to streamline operations and improve efficiency.

+ Resolve E-Billing issues by collaborating with internal teams (e.g., CRM, AR, Branches) and external customers.

+ Establish and maintain professional relationships with customers, ensuring confidentiality and trust.

+ Lead initiatives to set up and onboard new customers and portals, updating relevant systems and documentation.

+ Identify opportunities for process improvements and assist in implementing changes to enhance service delivery.

+ Complete daily, weekly, and monthly reporting, maintaining accurate trackers and documentation.

+ Work closely with management to identify areas for improvement and contribute to strategic planning.

What You Need to Succeed

+ High School Diploma

+ 4+ years of billing experience, with a preference for portal billing experience.

+ Demonstrated experience in a leadership role, with a proven track record of team development and conflict resolution.

+ Strong communication skills, both written and verbal, with the ability to engage effectively with staff and customers.

+ Proficient in computer applications, including MS Word, MS Excel, and email.

+ Fundamental understanding of accounting and billing practices.

+ Detail-oriented with excellent organizational and follow-up skills.

+ Ability to work well under pressure in a fast-paced environment, maintaining focus and productivity.

+ Self-motivated, reliable, and capable of motivating others.

+ A strong desire to learn and adapt to new challenges.

+ Ability to work independently and as part of a team.

Why Work for Us?

Allegion is a Great Place to Grow your Career if:

+ You're seeking a rewarding opportunity that allows you to truly help others.  With thousands of employees and customers around the world, there’s plenty of room to make an impact. As our values state, “this is your business, run with it”.

+ You’re looking for a company that will invest in your professional development.  As we grow, we want you to grow with us.

+ You want a culture that promotes work-life balance.  Our employees enjoy generous paid time off, because at Allegion we recognize that you have a full life outside of work!

+ You want to work for an award-winning company that invests in its people. Allegion is proud to be a recipient of the **Gallup Exceptional Workplace Award** for the second year in a row, recognizing our commitment to employee engagement, strengths-based development, and unlocking human potential.

What** **You’ll** **Get from Us:

+ Health, dental and vision insurance coverage, helping you “be safe, be healthy”.

+ A commitment to your future with a 401K plan, offering a 6% company match and no vesting period

+ Tuition Reimbursement

+ Unlimited PTO

+ Employee Discounts through _Perks at Work_

+ Community involvement and opportunities to give back so you can “serve others, not yourself”

+ Opportunities to leverage your unique strengths through CliftonStrengths testing and coaching

Apply Today!

Join our team of experts today and help us make tomorrow’s world a safer place!

_Not sure if your experience perfectly aligns with the role?_ _ Studies have shown that some people are less likely to apply_ _to_ _jobs unless they meet every single qualification_ **_and_** _every single preferred qualification of a job posting. At Allegion, we are dedicated to building a diverse, inclusive, and authentic workplace. So, if_ _you’re_ _excited about this role but your_ _past experience_ _doesn’t_ _align perfectly with every item in the job description, we encourage you to apply anyway. You may be just the right candidate for this role._

We Celebrate Who We Are!

Allegion is committed to building and maintaining a diverse and inclusive workplace. Together, we embrace all differences and similarities among colleagues, as well as the differences and similarities within the relationships that we foster with customers, suppliers and the communities where we live and work. Whatever your background, experience, race, color, national origin, religion, age, gender, gender identity, disability status, sexual orientation, protected veteran status, or any other characteristic protected by law, we will make sure that you have every opportunity to impress us in your application and the opportunity to give your best at work, not because we’re required to, but because it’s the right thing to do. We are also committed to providing accommodations for persons with disabilities. If for any reason you cannot apply through our career site and require an accommodation or assistance, please contact our Talent Acquisition Team ([email protected]) .

• Allegion plc, 2023 | Block D, Iveagh Court, Harcourt Road, Dublin 2, Co. Dublin, Ireland

REGISTERED IN IRELAND WITH LIMITED LIABILITY REGISTERED NUMBER 527370

Allegion is an equal opportunity and affirmative action employer (https://www.allegion.com/corp/en/careers/equal-opportunity.html)

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We are Allegion.

A team of experts.

United under a common desire;

Protect today innovate for tomorrow.

And never settle for the status quo.

We believe in anticipating opportunities

by sharpening our skills

and finding new answers

through collaboration.

We believe in a safer, more secure world.

We believe in providing peace of mind.

We believe in being true to ourselves and to those

who trust-in our protection.

We are many. We are one.

We are Allegion.