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Rise is an award-winning, full-service Media Agency of Record that is backed by data and powered by people. We create omnichannel experiences using our proprietary tech stack and advanced analytics capabilities to help solve the unique struggles brands face today. This approach, with transparency at its core, specializes in omnichannel media, commerce and retail media, advanced in-home media, as well as content and creator marketing.

We offer "Risers" the opportunity to work in an ever-evolving industry that will foster learning and development, provide an innovative work environment with diverse projects and clients, career advancement paths a collaborative team environment, corporate social responsibility initiatives, an inclusive and diverse culture, plus association with a reputable media agency. We're looking for talent like you who can continue to elevate our work and culture.

General Purpose of Job:

The Project Manager works in conjunction with all teams at Rise to fulfill Internet marketing programs for our clients, including web development projects, media campaign launches, analytics implementations, and other digital initiatives. The Project Manager will also support the project management team in developing and enforcing efficient processes to manage agency work. They will work closely with our clients and internal teams to plan projects and keep them on track. The Project Manager will have superior organizational and time management skills, and must possess a service-oriented, positive attitude towards clients and colleagues, coupled with an appreciation of business realities and achieving deadlines.

Key Responsibilities:

+ Develop and manage timelines for digital development and marketing projects

+ Track and prioritize all client requests and deliverables, creating visibility & transparency into the progress of work at multiple stakeholder levels on a regular basis

+ Ensure clear and thorough communication across project team, proactively clearing blockers

+ Work with the team to ensure that all client deliverables are met on time and on budget. This includes ensuring internal processes are followed, and that teams are adhering to estimated hours.

+ Participate in weekly team meetings to discuss account status and updates

+ Work with team members to discuss and address client challenges that arise

+ Very detailed oriented to ensure all work is client-ready

+ Anticipate client and team questions and provide thought out answers/solutions

+ Go above and beyond the call of duty to delight the client and deliver excellent service

+ Identify and employ lessons learned from previous experience to ensure delivery of each subsequent project is more successful than the last

Job Requirements:

Hybrid working scheduled: must be able to work in office 3 days in Grand Rapids, MI

Education: Bachelor’s degree required

Experience: 3+ years experience in online advertising, direct marketing, or e-commerce, or other applicable fast-paced client-service environment

Knowledge, Skills & Abilities:

+ Exceptional problem-resolution, including the ability to think creatively in the development of ideas/solutions that will contribute value in a dynamic, client-centered environment

+ Strategic and creative thinking – always focusing on innovative, but measurable client solutions

+ Extremely ambitious and hard working

+ Self-motivated

+ Results-and detail-oriented

+ Passionate about digital marketing

+ Excellent communication skills - written and verbal

+ Excellent knowledge of Excel and other project management tools

+ Able to work with minimal supervision while maintaining focus and productivity

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Rise and Quad are proud to be an equal opportunity employers. We are committed to creating a place of belonging — a space where employees do not need to sacrifice who they are to exist and grow in our workplace. Rise and Quad do not discriminate on any unlawful basis including race, religion, color, national origin, disability, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or any other basis prohibited by applicable federal, state, or local laws. Rise and Quad also prohibit harassment of applicants and employees based on any of these protected categories.