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  • Help Desk Support Engineer II

    ManpowerGroup (Boston, MA)



    Apply Now

    Job Title: Support Engineer II

     

    Duration: 3 Months (Chance for Extension or Conversion to Permanent)

     

    Schedule: Monday–Friday, 8:00 AM – 5:00 PM

     

    Pay Range: $33 per Hour on Experis W2

     

    Our client is seeking a Support Engineer II to provide technical support and assistance to internal users in a fast-paced corporate environment. The ideal candidate will have hands-on experience with Windows, Mac, and/or Linux systems, excellent communication skills, and the ability to work independently or within a team.

    Top 3 Required Skills:

    1. 2+ years supporting Windows, Mac, and/or Linux in a corporate environment

    2. 2+ years of experience in a Helpdesk or Desk-side Support role

    3. Strong troubleshooting and communication abilities

    Basic Qualifications:

    + 2+ years of experience supporting Windows, Mac, and/or Linux operating systems in a corporate setting

    + High school diploma or equivalent

    + Associate degree in Computer Science or related field (or equivalent experience)

    + 2+ years of experience in a Helpdesk or Desk-side Support environment

    + Experience troubleshooting and supporting Windows and Mac OS environments

    + Strong verbal and written communication skills with the ability to communicate with both technical and non-technical users

    + Proven ability to work both independently and collaboratively within a team

    + Strong commitment to quality, organization, and multi-tasking

    Preferred Qualifications:

    + Bachelor’s degree in computer science, Information Technology, or related field

    + Microsoft Certifications (MCSE, MCITP – Systems Administrator)

    + Advanced Linux systems administration skills

    + Strong troubleshooting and diagnostic skills for complex IT systems

    + Ability to communicate and explain complex technical concepts in simple terms

    + ITIL Foundation Certification

    Upon completion of waiting period consultants are eligible for:

    + Medical and Prescription Drug Plans

    + Dental Plan

    + Vision Plan

    + Health Savings Account

    + Health Flexible Spending Account

    + Dependent Care Flexible Spending Account

    + Supplemental Life Insurance

    + Short Term and Long-Term Disability Insurance

    + Business Travel Insurance

    + 401(k), Plus Match

    + Weekly Pay

     

    If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

     

    About ManpowerGroup, Parent Company of:** **Manpower, Experis, Talent Solutions, and Jefferson Wells

     

    _ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands –_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _–_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.

     

    ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.

     


    Apply Now



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