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Correspondence Representative
- Select Medical (Canonsburg, PA)
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Overview
Correspondence Representative – Start Your Career with Select Medical!
• **Location:** Canonsburg, PA
• **Starting Pay:** _$15.50/hour_
• **Schedule:** Monday–Friday | First Shift | _No weekends required_
Are you detail-oriented, analytical, and passionate about solving problems? Join Select Medical’s Outpatient Central Business Office as a Correspondence Representative and become a key player in our Accounts Receivable team. Help resolve insurance claims and ensure patients are billed accurately—all while growing your career in a supportive, fast-paced environment.
•** **What You’ll Do:
+ Investigate and resolve outstanding insurance claim issues
+ Analyze correspondence from payers and take appropriate action
+ Ensure patients are not billed incorrectly
+ Collaborate with internal teams to support revenue cycle operations
•** **Why You’ll Love Working Here:
+ ✅ **Career Growth:** Advancement opportunities within a national healthcare organization
+ ✅ **Comprehensive Benefits:** Medical, dental, vision, life insurance & more
+ ✅ **Work-Life Balance:** PTO, Extended Illness Days, and no weekend shifts
+ ✅ **Financial Security:** 401(k) with company match
+ ✅ **Supportive Environment:** Paid training and Employee Assistance Program
+ ✅ **Casual Culture:** Jeans-friendly dress code
•** **Who We’re Looking For:
+ Strong attention to detail and problem-solving skills
+ Ability to work independently and meet deadlines
+ Comfortable with data entry and basic computer systems
+ Previous experience in healthcare billing or insurance is a plus—but not required!
Responsibilities
As a **Correspondence Representative** , you will:
+ Review and follow up on outstanding insurance claims older than 120 days.
+ Research, categorize, and resolve non-payment issues with insurance carriers.
+ Contact responsible parties to determine claim status and escalate unresolved issues.
+ Work with clinics and patients to gather additional information for claim processing.
+ Obtain retro authorizations from assigned insurance carriers.
+ Document all denial reasons and correspondence activities in the billing system.
+ Handle other duties and special projects as assigned
Qualifications
What You Need to Succeed:
•Minimum Requirements:
+ High School Diploma or GED
+ At least one year of customer service experience in retail, hospitality, banking, or healthcare
•Preferred Qualifications:
+ Strong communication, problem-solving, and organizational skills.
+ Ability to work independently with minimal supervision.
+ Familiarity with medical billing, insurance claims processing, or indemnity insurance practices is a plus!
+ Proficiency in Windows-based office programs (Word, Excel, PowerPoint).
+ At least one year of experience in high-volume computer work, medical billing, or insurance claims processing is preferred.
Additional Data
A Workplace That Cares About You!
At Select Medical, we believe in fostering a positive employee experience.
Join a company that values diversity, equal opportunity, and work-life balance. Apply today and take the next step in your career with Select Medical!
Apply for this job (https://jobs-selectmedicalcorp.icims.com/jobs/345831/correspondence-representative/job?mode=apply&apply=yes&in\_iframe=1&hashed=1374627814)
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**Job ID** _345831_
**Experience (Years)** _1_
**Category** _Corporate - Central Billing Office_
**Street Address** _400 Technology Drive_
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