"Alerted.org

Full Time | 18.25-24.00 per hour | Hourly | Posted 09-Oct-2025 (EST) | Administration | Synergy Healthcare Services - Atlanta | 1040 Crown Pointe Pkwy, Dunwoody, GA, USA

Insurance Administrative Assistant

Onsite @ Atlanta, GA | _Full-Time_ | _Administrative Support |_

About the Role

We're a compassionate, mission-driven organization dedicated to providing exceptional care and service. We're seeking an **Insurance Administrative Assistant** to join our growing team and help ensure our insurance and risk management operations run smoothly every day.

The **Insurance Administrative Assistant** provides essential administrative support to our Insurance and Risk Management Department. This role ensures workers' compensation claims and related documentation are managed accurately and efficiently - supporting communication between our team, facilities, and insurance carriers.

Key Responsibilities

+ Set up new workers' compensation claims and maintain claim records.

+ Submit claims and related documents to TPA/insurance carriers as needed.

+ Track and report open and closed claim activity on a regular basis.

+ Process and distribute incoming mail, faxes, and emails.

+ Respond to inquiries and direct calls to appropriate team members.

+ Assist with scheduling facility risk assessments and insurance carrier visits.

+ Provide general administrative support to the Insurance Coordinator.

+ Participate in team efforts to achieve departmental and client goals.

Qualifications

Education & Experience:

+ One-year certificate from a college or technical school, OR 3-6 months of related experience/training.

+ Prior experience in insurance, healthcare, or administrative support preferred.

Skills & Requirements:

+ Proficiency with Microsoft Excel and other MS Office programs.

+ Excellent organizational and multitasking abilities.

+ Strong written and verbal communication skills.

+ Self-motivated, dependable, and able to work independently.

+ Professional, courteous, and team-oriented demeanor.

What You Bring

+ Exceptional organizational and multitasking abilities.

+ Strong written and verbal communication skills.

+ Ability to work independently while supporting a collaborative team environment.

+ Professionalism and tact when interacting with staff, medical offices, and external agencies.

+ Strong analytical and math skills, with the ability to compute ratios, percentages, and interpret data reports.

+ Self-motivation and the ability to prioritize tasks efficiently across multiple departments.

Why You'll Love Working Here

+ A supportive, team-oriented culture that values initiative and accountability.

+ Opportunities to learn and grow in the field of claims administration and risk management.

+ A company that believes in continuous improvement and innovation in every process.

Ready to make a difference?

Apply today and become part of a team that takes pride in caring for the people who keep our company strong.