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_By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network?_

Join us—Where your Career is a Force for Good!

Job Description:

_WHY CHOOSE US?_

As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. **_Work where your career is a force for good._**

We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference.

At the American Red Cross, your uniqueness can shine!

_The American Red Cross is seeking a highly adaptable and mission-driven Regional Program Manager to support our Services to the Armed Forces (SAF) programs in overseas locations. This is a 24-month, term-limited, benefits-eligible assignment with an anticipated hiring date of November, 2025, and a start date of January, 2026 and expected completion in January 2028._

_In this unique and critical role, you will deploy to U.S. military installations across the Middle East, Africa, and Eastern Europe, with periodic reassignments based on operational needs. Candidates must be prepared to live and work on military bases, adhere to military rules and customs, and operate in dynamic and austere environments. This position is full-time; exempt; non-grant funded_

_The candidate must past their medical exam and attain, or already have, a secret security clearance._

_A no-fee passport is required for SOFA status (Visa). This is an unaccompanied; they will reside on base (tent or building); all meals are included at their local dinning facility; shipping of HHG is not authorized; storage is authorized._

_*Please note: Since this position falls under the European Division, it is administratively housed under Poland; however, this does not guarantee or imply that the candidate will be deployed to Poland._

WHAT YOU NEED TO KNOW:

Emergency Communication Casework (SAF Hero Care Network Services)

+ Facilitate the delivery of emergency communication messages and related support services to military members and their families.

+ Coordinate and conduct follow-up services with clients and ensure all activities are logged and documented.

+ Maintain operational awareness by updating rosters, unit contacts, and case logs in alignment with mission guidelines.

+ Support contingency operations during high-volume events and serve as the local liaison for Hero Care casework.

Financial and Reporting Management

+ Monitor service delivery outcomes and ensure accurate documentation and reporting of program activities.

+ Identify trends, assess service needs, and contribute recommendations for program improvement.

+ Collaborate with Red Cross leadership on deployment feedback, staff mentorship, and onboarding support for mobile team members.

+ Assist with travel coordination, logistics, and reporting as needed for mobile deployments.

Relationship Management and Community Outreach

+ Build strong and sustained relationships with military leadership, command staff, and installation partners.

+ Conduct outreach through command briefings, education sessions, presentations, and one-on-one engagements.

+ Increase Red Cross visibility using Armed Forces Network, base bulletins, social media, and approved local marketing channels.

+ Represent the Red Cross at official functions, ceremonies, and community events.

Volunteer Management

+ Manage all phases of the volunteer engagement cycle: recruitment, onboarding, training, supervision, recognition, and offboarding.

+ Recruit and mentor leadership volunteers to support Red Cross program delivery across SAF/IS, Disaster Cycle Services, Training Services, and Blood Services.

+ Utilize the Volunteer Connection platform to manage volunteer documentation, communication, and compliance.

+ Promote a positive, inclusive volunteer environment aligned with Red Cross values.

Service Delivery Management

+ Ensure consistent and high-quality delivery of Red Cross programs to deployed service members.

+ Supervise volunteer service delivery teams to ensure strong program impact and alignment with mission needs.

+ Coordinate educational briefings, community workshops, and special events supporting SAF/IS objectives.

+ Provide family support services including wellness check-ins, emergency communications, and referrals to community resources.

+ Promote and implement International Services programs within the local community.

Mobile Deployment Readiness and Operational Support

+ Serve as a deployable member of the SAF Mobile Team for a 24-month overseas assignment.

+ Support U.S. military operations across the Middle East, Africa, and Eastern Europe, with periodic reassignments based on mission needs.

+ Live and work on military installations, following all base policies, customs, and operational requirements.

+ Maintain full deployment readiness, including required medical clearances, training certifications, and security standards.

+ Support emergency, surge, and disaster operations as part of the Hero Care Network Contingency Team.

+ Participate in readiness drills, maintain casework proficiency, and respond to emergency communications and crisis situations as needed.

_The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required._

**WHAT YOU NEED TO SUCCEED** :

**Education:** Bachelor’s degree in business or public administration, human resources management, community organization, social or health sciences, or related field is required; or related equivalent experience.

**Experience:** A minimum of five years related experience in program management or related field is required.

**Managerial Experience:** n/a

**Skills and Abilities:** _Strong computer skills are required_ , along with excellent verbal and written communication abilities, including public speaking and professional presentation. The ideal candidate will possess strong interpersonal skills and demonstrate the ability to work effectively both independently and collaboratively within a team. The capacity to manage multiple priorities in a fast-paced, dynamic environment is essential. Familiarity with U.S. military culture, regulations, and protocol is highly preferred, as is prior experience with American Red Cross programs and services.

_A current, valid driver's license with good driving record is required._

* Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted).

Work Conditions:

Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) light to medium weights of up to 20 pounds. Requires good hand-eye coordination, arm, hand, and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle, and working under challenging conditions.

Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster.

MOBILE STAFF (Overseas settings only):

In addition, mobile staff based overseas may also be responsible for managing the promotion and delivery of all Red Cross services to clients within their jurisdiction. This may include:

+ Ensuring Training Services programs are supported and promoted in their jurisdiction and that there are sufficient trained volunteers to provide classes

+ Ensuring Disaster Cycle Services are provided including responding to local, regional and division level disasters and acting as a planning partner for local emergency management and response activities

+ Establishing and maintaining a positive and mutually beneficial relationship with local Armed Forces Blood Service Programs

_The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required._

Mobility Requirements:

+ U.S. citizenship is required. Must be able to obtain a secret security clearance and a no-fee U.S. passport.

+ Worldwide mobility is a condition of employment and an essential function of this position.

+ Must accept work assignments anywhere in the world, including conflict areas, where the American Red Cross is providing services to members of the military and their families.

+ Must meet strict medical and physical requirements, including immunizations required by the U.S. military.

+ May be required to wear military uniforms, and live and work in harsh and stressful environment in conflict areas.

+ Periodically accompanies the military on deployments.

WHAT WILL GIVE YOU THE COMPETITIVE EDGE:

Ideal candidates will have a passion for supporting military members with the physical stamina and emotional capacity to live and work alongside deployed military members in harsh climates and difficult environments. SAF/IS employees are servant leaders supporting deployed military members through difficult and challenging issues. Candidates need to thrive on service and teamwork. Candidates must be adaptable with an ability to manage through ambiguity engaging others in problem solving complex issues.

Core Competencies

+ **Adaptability:** Successful candidates must adjust to new situations quickly and have the ability to tackle the challenges these situations present.

+ **Independent Problem Solving:** Successful candidates are capable of handling high-pressure situations by knowing who to engage in dialogue and up with actionable solutions

+ **Teamwork:** Successful candidates have the ability to collaborate with team members, volunteers, and military personnel to achieve SAF/IS mission.

+ **Servant Leader:** Successful candidates must be leaders who out others and the mission first. Someone who understands that deployment is a hardship, and our mission is to support our military personnel in uncomfortable situations and circumstances.

BENEFITS FOR YOU:

We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn.

• Medical, Dental Vision plans

• Health Spending Accounts & Flexible Spending Accounts

• PTO: Starting at 15 days a year; based on FLSA status and tenure

• Holidays: 11 paid holidays comprised of six core holidays and five floating holidays

• 401K with 6% match

• Paid Family Leave

• Employee Assistance

• Disability and Insurance: Short + Long Term

• Service Awards and recognition

_Apply now! Joining our team will provide you with the opportunity to_

_make your career a force for good!_

_The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law._

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_Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws._

AmeriCorps, the federal agency that brings people together through service, and its partners — the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance — launched Employers of National Service to connect national service alumni with opportunities in the workforce. American Red Cross is proud to be an EONS (https://www.americorps.gov/partner/partnerships/employers-national-service) partner and share our employment opportunities with the network of organizations.

Interested in Volunteering? Visit redcross.org/volunteertoday (https://www.redcross.org/volunteer/become-a-volunteer/urgent-need-for-volunteers.html) to learn more, including our most-needed volunteer positions.

To view the EEOC Summary of Rights, click here: Summary of Rights (https://www.eeoc.gov/sites/default/files/2022-10/EEOC\_KnowYourRights\_screen\_reader\_10\_20.pdf)