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FIND YOUR FUTURE

We're excited about the potential people bring to our organization. You can grow your career here while enjoying first-class perks, benefits and a culture that fosters growth, innovation and collaboration.

Overview

The Training Specialist will be responsible for the development and execution of onboarding and training initiatives. This will include creation, delivery, and documentation of onboarding training and annual training. Additionally, the Training Specialist will work with associates from all levels of the organization to determine department-specific technical or operational training needs and ensure successful development and implementation of training programs. This role will leverage training as a tool to support the workforce in their technical and operational needs.

Qualifications

+ High school diploma or GED required. Associates degree preferred.

+ Two (2) years of pharmacy experience required, preferably in the specialty pharmacy business.

+ Experience in development and/or delivery of corporate training initiatives or formal teaching preferred.

+ Possess strong coaching and mentoring skills.

+ Strong listening and communication skills, organizational skills, problem-solving and decision-making skills, self-directed.

+ Proven examples of displaying the Reliance Rx values: Collaborative, Accessible, Results-Orientated, Empowering, Supportive

Essential Accountabilities

New Hire Training

+ Develop, deliver, refine, and communicate all training and new hire curriculums.

+ Schedule and communicate new hire training.

+ Communication of trainee’s performance.

+ Create and update trainee handbooks/manuals.

+ Deliver individual, small group, and large forum training.

Learning and Compliance

+ Develop, deliver, and communicate new training methods for continuous associate improvement and staff development.

+ Develop and continually refine departmental training materials.

+ Develop and deliver annual compliance and accreditation training.

+ Work with department leaders to understand where learning or retention improvements are needed; deliver outcomes that support continued improvement.

+ Work with Compliance, Contract, and Regulatory Manager to facilitate training needs related to accreditation compliance, including training record audits.

+ Work with senior level clinical staff to train staff on REMS programs and creating/updating SOPs when appropriate.

+ Work with senior pharmacy technician to train staff on Pharmacovigilance and creating/updating SOPs when appropriate.

+ Deliver individual, small group, and large forum training.

+ Coordinate Reliance Rx’s required training activities and ensure documentation of training is complete.

Update Training

+ Assist in development and delivery of training based on new requirements, changes, updates, and other information.

+ Develop training materials.

+ Coordinate training and delivery.

Communication

+ Work with departments to research new information, staff needs, training coordination, and performance throughout training process.

+ Work with Training Subcommittee as an active member to execute training initiatives that have been approved by the Leadership Team.

+ Communicate and schedule training needs in conjunction with staff development.

+ Work with quality assurance team to ensure proper training is developed and delivered appropriately.

+ Responsible for providing regular training updates to the Reliance Rx Leadership team.

+ Maintain communication with Organizational Development team to avoid overlap and ensure consistent messaging aligned with strategy.

Strategic Initiatives

+ Assist in the Reliance Rx Leadership Team in the development and implementation of training to support corporate strategic priorities.

Business Knowledge

+ Maintain current knowledge regarding Reliance Rx’s operations.

+ Maintain knowledge of State and Federal regulation that govern how we perform our work.

Immigration or work visa sponsorship will not be provided for this position

Hiring Compensation Range: $27.00 - $32.00 hourly

_Compensation may vary based on factors including but not limited to skills, education, location and experience._

In addition to base compensation, associates may be eligible for a scorecard incentive, full range of benefits and generous paid time off. The base salary range is subject to change and may be modified in the future.

_As an Equal Opportunity / Affirmative Action Employer, Independent Health and its affiliates will not discriminate in its employment practices due to an applicant’s race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity or expression, transgender status, age, national origin, marital status, citizenship and immigration status, physical and mental disability, criminal record, genetic information, predisposition or carrier status, status with respect to receiving public assistance, domestic violence victim status, a disabled, special, recently separated, active duty wartime, campaign badge, Armed Forces service medal veteran, or any other characteristics protected under applicable law._ _Click here (http://www.independenthealth.com/about/careers/additional-eeo-aap-information)_ _for additional EEO/AAP_ _or Reasonable Accommodation_ _information._

Current Associates must apply internally via the Job Hub app.

The Independent Health Family of Companies, headquartered in Buffalo, NY, serves nearly 400,000 members and provides innovative health care products and benefits designed to engage consumers in their health and well-being. Established in 1980, our comprehensive portfolio includes Pharmacy Benefit Dimensions, Reliance Rx, Nova Healthcare Administrators, Care for You and the Independent Health Foundation.

Our culture sets us apart. Our core values drive who we are and the work we do. As a member of our family, you’re part of something special, in your work and in the community.

We understand and appreciate that everyone has unique experiences, perspectives and identities which is why we pledge to create a safe space where all people and ideas are welcomed. We are here to continue learning and to generate important dialog.

We are committed to doing what matters most - reaching out, working together, and caring for our community. A healthy community benefits everyone who lives in it. You too can be part of making difference in the lives of others, together we achieve so much more. Please click here (http://www.independenthealth.com/about/community-report) to view our Community Reports.

Apply today and join us on the journey to a happier, healthier, and more inclusive community.

We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. An applicant for employment in need of an accommodation to participate in the application and recruitment process should contact Human Resources at: [email protected] or Human Resources, 511 Farber Lakes Drive, Williamsville, NY 14221.

_Please note, we do not accept unsolicited resumes. We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us._